1.0 - 4.0 years

1 - 4 Lacs

Gurgaon, Haryana, India

On-site

We are seeking dedicated individuals for the Blended Support role at KVC Consultants Ltd. This position involves providing comprehensive customer and technical support through various channels. If you're a fresh graduate or undergraduate with excellent communication skills, available for 24x7 shifts, and ready to join immediately, we encourage you to apply. Roles and Responsibilities: Responding to customer inquiries: Answer questions about products or services, provide information, and offer guidance via phone, email, or chat. Resolving customer issues: Troubleshoot problems, address complaints, and find effective solutions to customer concerns. Providing support: Help customers navigate product features, troubleshoot technical difficulties, and ensure they make the most of their experience. Managing customer interactions: Maintain a positive and professional attitude, actively listen to customer needs, and ensure their satisfaction. Recording and reporting: Document customer interactions, track issues, and provide feedback to improve customer service processes. Skills Requirement: Excellent communication skills, both verbal and written. Strong problem-solving abilities for customer and technical issues. Ability to provide support across various channels (phone, email, chat). Customer-focused mindset with a commitment to ensuring satisfaction. Ability to actively listen and empathize with customer needs. Detail-oriented for accurate documentation and reporting. Additional Requirements: Must not have any exams in the next 6 months. Willingness to work in 24x7 rotational shifts. 5 days working. Both-side cabs will be provided. Immediate joiners are preferred. QUALIFICATION: Graduate or Undergraduate Fresher.

Posted 2 days ago

Apply

Stenotypist Synersoft Technologies Private Limited

1.0 - 5.0 years

1 - 3 Lacs

Ahmedabad, Gujarat, India

On-site

Description We are seeking a skilled Stenotypist to join our team. The ideal candidate will be responsible for accurately transcribing spoken words into written text, ensuring high-quality documentation for various purposes. Responsibilities Transcribe spoken words into written text using a stenotype machine or computer software. Ensure accuracy and clarity in transcripts for legal or official documentation. Assist in real-time captioning during meetings, conferences, and court proceedings. Review and edit transcripts for grammatical errors and adherence to formatting standards. Maintain confidentiality and handle sensitive information with discretion. Skills and Qualifications Proficiency in stenography and operation of a stenotype machine. Excellent listening skills and ability to type quickly and accurately at high speeds. Strong knowledge of legal terminology and procedures (for legal stenographers). Attention to detail and strong organizational skills. Ability to work under pressure and meet tight deadlines. Good command of English language, including grammar and punctuation.

Posted 1 month ago

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.