Coordinator IT Support & Backend Operations

As a Coordinator for IT Support & Backend Operations in the IT / Admin Support department based in Ecotech-3 Surajpur, Greater Noida, your primary responsibility will be to oversee day-to-day IT-related complaints, backend documentation, billing tasks, and communication processes within the team. You will be expected to maintain basic IT support functions, handle data entry, and ensure a smooth administrative workflow. Your key responsibilities will include coordinating and logging all IT-related complaints for timely resolution, managing backend documentation tasks such as billing and record-keeping, drafting various documents and communications, maintaining Excel reports and other documents, communicating effectively through various channels, providing support in data entry and file management, collaborating with different teams for operational efficiency, and maintaining proactive communication with stakeholders. To qualify for this role, you must hold a minimum of a graduate degree from a recognized university and be proficient in MS Office tools such as Excel, Word, PowerPoint, and Outlook. Your technical skills should include basic IT knowledge, strong proficiency in MS Excel and Word, and the ability to manage trackers and billing formats. Additionally, you should possess strong communication, organizational, and multitasking skills along with a problem-solving attitude and basic leadership abilities. This full-time, offline role may require occasional extended hours to meet deadlines, multitasking and time management skills for cross-departmental coordination. Preference will be given to candidates with prior experience in IT coordination, administrative tasks, and backend support roles. The ideal candidate for this position should be proactive, reliable, organized, tech-savvy at a basic level, and enjoy working in a coordination and support function. If you are a reliable team player who is ready to take initiative, contribute to overall efficiency, and meet the mentioned qualifications, we encourage you to apply for this role which offers a salary range of 20,000 to 25,000 per month. This role is perfect for individuals who are eager to contribute to the smooth functioning of IT complaint management, backend operations, and administrative support while working in a dynamic and collaborative environment.,