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Teleperformance (TP)
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Contractual and Permanent Work Home For customer Care Executive

Contractual and Permanent Work Home For customer Care Executive

Teleperformance (TP)

0 - 1 years

2 Lacs

Mohali

Posted:2 days ago| Platform:

Apply

Skills Required

Spoken English Fluent English Excellent Verbal And Written Communication Skills Bpo Voice Hindi Speaking Computer Knowledge Voice Process Customer Handling Skills

Work Mode

Remote

Job Type

Full Time

Job Description

Roles and Responsibilities

Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner.
Provide accurate information about products/services to customers through effective communication skills.
Maintain records of all interactions with customers using CRM software (if required).
Collaborate with team members to achieve sales targets and improve overall performance metrics.
Stay updated on company policies, procedures, and processes to ensure compliance.

Desired Candidate Profile

0-1 year of experience in BPO voice process or similar industry.
Fresher can also apply.
Excellent verbal and written communication skills in Hindi speaking language.
Strong computer knowledge with proficiency in MS Office applications.
Fluent English language skills for clear understanding of customer queries.

Technical/System Requirements for Work From Home

System:
Core i5 7th Gen or above, 8GB RAM
Camera:
Mandatory
Internet Speed:
Minimum 20 Mbps
Headset:
Compatible USB headset with noise cancellation Suggested Brand:
Big Passport
(available online at reasonable prices)
UPS:
Mandatory
EDR Installation:
Mandatory
System check Report through
SHL

Perks & Benefits:-

Contractual and Permanent Work from Home

24*7 Shifts

6 Days Working

PF Deduction

Medical Facilities

Gratuity

CTC- 18400/- per month

Interested Candidates can reach out to below mention HR team and share their resume for job application .

HR Contact Details:-

HR Recruiter : Khushi Chaudhary

Contact Details: 8194014470

Email Address:

HR Recruiter : Vivesh Shakya

Contact Details: 7017414257

Email Address:

HR Recruiter : Kimberleen Rosemeyer

Contact Details:

Email Address:

HR Recruiter : Harendra Bhandari

Contact Details:

Email Address:

HR : Mitali Trivedi

Email Address:

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