Continuous Improvement Manager

Role & responsibilities

• Act as a key driver for change within the business units aligned to supporting project execution and toll-gating and helping them to learn, understand, adjust and grow with the business.
• Reengineering and automation of processes.
• Providing Lean and Continuous Improvement training, mentoring, and coaching to all levels of the organization.
• Promote and lead by example the lean vision in the organization.
• Key involvement on the activities related to set up and lead a global operational excellence function.
• Creating business cases for automation investment

Preferred candidate profile

• Minimum IO years of work experience in Operational Excellence, Finance or shared services including minimum 5 in a leadership role.
• Proven record of client-driven mindset and stakeholder engagement (influencing skills)
• Proven experience in Service Management.
• Experience in setting up a Workforce Management framework.
• Good understanding of the concept for technical/automation options (e.g. RPA, desktop automations,).
• Operate with a clear set of strategic priorities, and ability to prioritize conflicting requirements.
• Exceptional understanding of the critical success factors for FinOps as reliable, effective and efficient business service providers.
• Possessing coaching experience is regarded as an advantage.
• High attention to detail.
• Effective communication skills.
• Ability to lead and influence others.
• Initiative-taker.