4 Content Execution Jobs

In this role, you will: Serve as a trusted advisor and strategic counselor to executive leadership Develop and implement communications strategies to promote and protect Wells Fargos reputation Advise executive leadership on communications strategy to drive business priorities, and support Diversity, Equity and Inclusion Partner with other Communications teams to ensure alignment of communications strategies and messaging Required Qualifications: 7+ years of Public Relations, Media Relations or Corporate Communications experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Strong network of media contacts in the banking GCC industry. Experience handling social media strategy and content execution. Excellent written and verbal communication skills. Ability to work in a fast-paced environment and manage multiple priorities. Strong analytical skills to measure PR and social media impact. Job Expectations: Develop and execute strategic PR campaigns to enhance brand reputation and visibility in India. Build and maintain strong relationships with key media outlets, journalists, and industry influencers. Draft, review, and distribute press releases, media pitches, and corporate statements. Prepare executives for media interactions. Monitor media coverage, manage crisis communications, and develop proactive reputation management strategies. Align messaging with global PR strategies while ensuring cultural relevance in India. Oversee social media strategy, content planning, and execution across key platforms. Collaborate with brand and internal teams to drive engagement, brand awareness, and thought leadership. Analyze social media performance metrics and optimize content strategies accordingly. Ensure messaging consistency across PR and social media channels. Manage and mentor a social media professional, fostering their growth and skills development. Manage external speaking engagements with the India leadership team. Work closely with internal stakeholders (e.g., marketing, HR, leadership) to align communications strategies. Collaborate with regional and global teams to ensure brand alignment. Develop and implement crisis communication plans. Serve as a key advisor during reputation-sensitive situations. Provide timely responses and media engagement strategies during crisis scenarios. Measure PR and social media performance using key metrics and reporting tools. Provide insights and recommendations to improve communication effectiveness.

The charter for this role will include: Manage the creation and distribution of content aligned with our Content and SEO Strategy. Drive content strategy, ensuring alignment with business goals and customer needs. Run content experiments, analyse performance, and iterate to optimise results. Shape content standards and ensure consistency across all touchpoints. Ideal Persona would: 3+ years of experience in writing long form content for various channels. Strong background in B2C/D2C marketing with experience in writing and editing content for SEO. Proven track record in content strategy and execution, with hands-on experience in writing and managing content across channels. Strong problem-solving ability, capable of handling complex content challenges and driving measurable results. Excellent collaboration skills with experience managing cross-functional teams and working with multiple stakeholders. Passionate about staying ahead of industry trends, continuously innovating in content marketing strategies. Well-versed in the study abroad industry and comfortable writing and rewriting content across different topics and formats. Familiarity with editorial writing, publishing, and design tools such as Grammarly, WordPress, Canva, and others. Experience with SEO and keyword research tools such as Semrush is a plus. Adept at writing quickly under strict deadlines and working with SEO analysts, designers, and domain experts to produce compelling long-form content (blogs, landing pages, website content) A team player who can share clear feedback and navigate the organization to get the job done.

What Youll Do: 1. Assist in planning and executing content strategies across Instagram, YouTube, LinkedIn, and blog 2. Write compelling copy for reels, emailers, landing pages, and influencer campaigns 3. Help coordinate video shoots, brainstorm storyboards, and assist with production when needed 4. Conduct basic research on food trends, tech, and lifestyle content to fuel content ideas 5. Work closely with the marketing team to maintain brand tone and storytelling consistency 6. Track content performance and suggest improvements based on engagement data What Were Looking For: 1. Strong command of written English & Hindi with a flair for storytelling 2. Passion for content creation bonus if youve handled a blog, social media page, or brand before 3. Interest in food, tech, or lifestyle brands 4. Basic knowledge of social platforms and how they work (especially Instagram and YouTube) 5. A self-starter whos curious, proactive, and open to feedback 6. Experience with Canva, Figma, or video editing tools is a plus (but not mandatory) 3-6 months of experiencein content writing, blogs

About the Role: We are seeking a dynamic and experienced Content Writer for the Customer Experience organization. The content writer plays a pivotal role in influencing/delivering exceptional customer experiences across various touchpoints. From Help Center articles to chatbot scripts, agent responses, error screens, video scripts, and IVR prompts, the scope of the writer spans all formats of support content. Key Responsibilities: Content Strategy and Execution: Be the POC for the business unit, align and deliver top quality content to fulfill the org goals Develop and implement a cohesive content strategy for support materials across formats (Help Center, chatbot, agent scripts, video, IVR, etc.). Ensure consistency with brand voice, tone, and guidelines while catering to diverse customer needs. Create content designed for customer education, helping users understand and maximize the value of products and services Stakeholder Management: Collaborate with cross-functional teams (e.g.Product, Design, Strategy) to understand business requirements and align content deliverables. Manage expectations and communicate effectively with leadership and stakeholders. Customer-Centric Approach: Leverage insights from the customer support journey to craft content that addresses pain points and enhances the user experience. Advocate for the customers perspective in all content decisions. Data-Driven Decision Making: Analyze content performance metrics to identify trends and areas for improvement. Use data insights to refine strategies and address problem statements effectively. Required Qualifications: Minimum 2 years of experience in a content writer role. Preferably in a customer support or CX environment. Strong understanding of content management systems (CMS) and tools. Analytical skills with the ability to interpret data and identify actionable insights. Exceptional communication and stakeholder management skills. Experience working in a horizontal or matrixed organizational structure. Familiarity with customer support tools and platforms.