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4.0 - 8.0 years

0 Lacs

maharashtra

On-site

As a Customer Retention Specialist, your primary responsibility will be to stay updated on competitor movements, strategies, offers, and ground activities in order to effectively counter and prevent customer loss. You will be required to analyze data sets and trends to define user segments and implement timely changes to ensure that these segments remain relevant and up-to-date. Additionally, you will be responsible for bucketing user segments and developing personalized communication strategies to enhance user engagement and retention through journey automation using CleverTap. To qualify for this role, you should possess a Master's or equivalent degree in Mass Media or Communications, along with 4-6 years of experience in a Customer Retention role. Hands-on knowledge of campaign planning and execution is essential, and experience in the Gaming Industry or Consumer Tech sector would be highly preferred. Proficiency in managing CleverTap and utilizing the tool for automating communication journeys is a must. Furthermore, you should have a strong understanding of customer segments and motivators to effectively carry out your responsibilities.,

Posted 3 days ago

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

As a member of the PhonePe Group, you will be a part of a culture that prioritizes your best performance every day. We are committed to creating an environment where you can thrive and excel. At PhonePe, we believe in empowering our team members and entrusting them to make decisions that align with our values. From day one, you will have ownership of your work and the opportunity to contribute to impactful technological innovations. If you are passionate about leveraging technology to reach millions, collaborating with top talents, and pursuing your aspirations with purpose and efficiency, we invite you to join our team. Minimum Qualifications: - Possess a Chartered Accountant or MBA qualification with at least 5 years of work experience - Demonstrated proficiency in financial modeling and presentations - Strong analytical and problem-solving skills - Proactive, self-motivated, and a team player - Excellent stakeholder management and interpersonal skills Preferred Qualifications: - Previous experience in Corporate Finance, FP&A, or Business Finance - In-depth knowledge of financial trends in the company and the broader market - Business acumen, analytical mindset, and understanding of business development and operations - Experience in commercial negotiations, partnerships, and alliances, particularly in Ecommerce, Fintech, start-ups, or Consumer Tech Responsibilities: - Conduct monthly business reviews and organization-wide financial and business planning activities - Provide mid-month financial outlook reports to the financial leadership group - Develop business review decks and lead meetings as the central point of contact with the organization - Create the Annual Operating Plan for all PhonePe business functions and update quarterly in collaboration with business finance and teams - Prepare long-term and short-term business and financial plans for the company and potential new ventures - Generate financial reports, interpret financial data, and recommend strategic actions to business finance and teams - Analyze costs, pricing, contributions, growth outcomes, and actual performance against business plans - Maintain capital adequacy through monthly cash flow projections - Identify and assess cost-reduction opportunities - Proactively forecast the impact of policy or assumption changes on business models and communicate findings to stakeholders - Conduct global and local peer reviews to inform strategic decisions and enhance IPO readiness PhonePe Full-Time Employee Benefits: - Comprehensive insurance coverage, including Medical, Critical Illness, Accidental, and Life Insurance - Wellness programs such as Employee Assistance, Onsite Medical Center, and Emergency Support - Parental support benefits like Maternity, Paternity, Adoption Assistance, and Day-care Support - Mobility benefits including Relocation support, Transfer Policy, and Travel assistance - Retirement benefits like Employee PF Contribution, Gratuity, NPS, and Leave Encashment - Additional benefits such as Higher Education Assistance, Car Lease, and Salary Advance Policy Working at PhonePe offers a fulfilling journey with great colleagues, a creative work environment, and opportunities to take on roles that go beyond the traditional job description. Explore more about PhonePe on our blog and be part of our innovative team.,

Posted 1 week ago

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4.0 - 8.0 years

0 Lacs

karnataka

On-site

As a Product Planning Specialist in the EV & Mobility sector, your primary responsibility will be to contribute to the planning of the product roadmap. This includes lifecycle updates, platform strategy, and feature/value evolution based on customer and business needs. Your role will involve translating customer insights, competitive benchmarking, and market trends into actionable product decisions that shape the long-term roadmap. Collaboration across multiple verticals, including D2C, charging, software, and hardware, will be crucial to deliver seamless, full-stack product experiences. You will also be expected to assist in developing business cases for new products/features, focusing on cost-benefit analysis, feasibility, and customer impact. Close collaboration with Brand, Design, Engineering, Software, Supply Chain, Cell, and GTM teams is essential to align on execution and drive timely delivery. Additionally, analyzing the current portfolio to identify gaps, overlaps, or redundant SKUs and supporting rationalization or expansion proposals will be part of your portfolio planning and optimization responsibilities. To excel in this role, you should possess 3-6 years of experience in product planning, product strategy, or marketing, preferably in automotive, EV, or consumer tech sectors. Exposure to traditional auto development or agile/D2C environments is desirable. A passion for electric vehicles and mobility innovation, along with strong analytical and strategic thinking skills, is key. Excellent cross-functional collaboration and stakeholder management abilities are essential for successful performance. You should be comfortable presenting ideas to mid/senior leadership with data and clarity. Ideally, you will have an educational background in Engineering (Mechanical, Automotive, or related fields); an MBA is a plus but not mandatory. Familiarity with EV-specific systems, exposure to international markets or multi-region product planning, and experience in GTM, early-stage product launches, or customer acquisition strategy are considered advantageous. Keeping track of shifts in global EV ecosystems, adjacent industries (IoT, connected tech), and regulatory changes to guide proactive planning will also be part of your responsibilities.,

Posted 2 weeks ago

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1.0 - 3.0 years

1 - 3 Lacs

Hyderabad, Chennai, Bengaluru

Work from Office

Brand Manager Neo banking Job Title : Brand Manager Neo banking Location : Chennai, Hyderabad, Bangalore Experience : 1-3 Role Summary: Own the brand strategy and positioning for the neo banking vertical, ensuring consistent messaging and customer perception across all touchpoints. Key Responsibilities: Develop brand identity, tone, and visual guidelines. Plan and execute brand campaigns across digital and offline channels. Conduct market research and customer insights to refine brand strategy. Collaborate with design, content, and product teams. Monitor brand health metrics and adjust strategies accordingly. Qualifications: 5+ years in brand management, preferably in fintech or consumer tech. Strong storytelling and creative direction skills. Experience with brand tracking tools and consumer research. Ability to manage agencies and cross-functional teams.

Posted 2 weeks ago

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