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1.0 - 5.0 years
0 Lacs
siliguri, west bengal
On-site
This is a full-time on-site role for a Guest Relations Executive at Penthouse (Bar and Kitchen) located in Siliguri. As a Guest Relations Executive, your primary responsibility will be to manage guest interactions, handle guest inquiries and concerns, provide outstanding customer service, and ensure a positive guest experience. You will also be tasked with managing reservations, coordinating with staff to ensure smooth operations, and assisting with sales and promotional activities. To excel in this role, you should possess excellent communication skills and be adept at handling receptionist duties. Your ability to address guest inquiries and concerns professionally will be crucial, along with strong organizational and multitasking skills. While prior experience in the hospitality industry is a plus, a willingness to learn and a customer-centric approach will be equally valued in this position.,
Posted 1 week ago
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