Technical Support Specialist Eduint4u Consultancy Pvt Ltd

2.0 - 6.0 years

0 Lacs

kochi, kerala

On-site

As a Technical Support Specialist at our organization, you will play a crucial role in assisting team members with resolving various technical issues, ensuring the smooth operation of our systems. Your problem-solving skills and dedication to supporting others will be essential in this position. Your responsibilities will include helping team members in troubleshooting tech issues such as Wi-Fi connectivity, login errors, printer malfunctions, and more. Additionally, you will be tasked with setting up computers, printers, and other devices for employees, as well as installing and updating software like Windows, Office, antivirus programs, and more. You will provide support for tools such as Google Workspace, email, VPN, and file sharing systems, while also managing user accounts, resetting passwords, and addressing basic network problems like Wi-Fi connectivity issues and IP conflicts. Furthermore, you will assist in video call setups, VoIP configurations, and maintain records of issue resolution and IT asset tracking. Ensuring that systems are up to date and secure, handling data backups, and managing IT supplies will also be part of your responsibilities. Occasional travel to branches and emergency travel may be required as per the job demands. To excel in this role, you should possess excellent communication skills, patience with individuals who may not be tech-savvy, a proactive learning attitude, attention to detail, and the ability to multitask effectively. A basic understanding of IT security and best practices will be beneficial. Joining our team will offer you a supportive work environment, opportunities for career growth in the IT field, and a full-time position with a day shift schedule. You will be expected to work Monday to Friday with weekend availability, and the role requires in-person presence at the designated work location.,

Posted 5 days ago

Apply

IT Assistant ACE INFOTEXIS PVT.LTD .

1.0 - 5.0 years

0 Lacs

bhopal, madhya pradesh

On-site

As an IT Assistant based in Bhopal, you will be responsible for providing technical support to internal staff, encompassing troubleshooting hardware, software, and network issues. Your role will involve setting up and configuring new computers, software, and office equipment, as well as aiding in the maintenance of the company's internal network and servers. Additionally, you will assist in software installation, updates, and license management. To excel in this position, you should have a minimum of 1-2 years of experience in an IT support role or a similar capacity. An Associates degree in Information Technology, Computer Science, or a related field would be preferred. Your primary duties will include responding to service requests promptly and ensuring that issues are resolved or escalated as necessary. You will also be responsible for conducting routine backups, system checks, and security maintenance on company systems. Furthermore, you will play a crucial role in the implementation of new technologies and IT projects. Collaborating with senior IT staff on various projects and improvements will be an essential aspect of your job. It will be your responsibility to help maintain IT documentation, such as user manuals and system configurations. This is a full-time position with day shift hours, limited to weekends only, and requires in-person work at the designated location. If you are looking to leverage your IT expertise in a dynamic environment and contribute to the smooth operation of the company's technology infrastructure, this role could be an excellent fit for you.,

Posted 6 days ago

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.