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1.0 - 4.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Everbridge is seeking an energetic, multi-tasking, and process focused Sales Security Analyst to support our nationwide sales team The Sales Security Analyst provides a wide range of security, privacy, and operational support to the Everbridge sales team, The Sales Security Analyst will also become a strong user of Salesforce, and confidential messaging technologies (email and 3rd party based), What you'll do Responding to client security inquiries and questionnaires Validating confidentiality and deploying security attestation documentation Reviewing security and compliance requirements in contract negotiations Participating in security control discussions with our Legal Team and clients/prospects Interacting with Everbridge Security & Compliance teams to obtain up to date content/responses Managing and updating security response content and associated security artifacts Creating and configuring environments in Everbridges SaaS system to be used by sales, technical, and client teams Reviewing and assigning incoming proposals and engaging with our proposal management team as first point of contact for technical and operational support What you'll bring: Minimum experience required for the role is 3 yrs High level understanding of internet hosted applications, highly available architectures, computer security, telephony, and networking Experience interfacing with business and technical teams Ability to learn, understand, and discuss technical concepts, security/compliance requirements and regulations Ability to maintain a high level of productivity in a fast-paced, team environment while managing multiple competing priorities Strong time management skills with proficiency with the Microsoft Office Suite Knowledge of Salesforce, application a plus About Everbridge Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover stronger from critical events In todays unpredictable world, resilient organizations minimize impact to people and operations, absorb stress, and return to productivity faster when deploying critical event management (CEM) technology Everbridge digitizes organizational resilience by combining intelligent automation with the industrys most comprehensive risk data to Keep People Safe and Organizations Running? For more information, visit everbridge,, read the company blog, and follow on Twitter Everbridge? Empowering Resilience Everbridge is an Equal Opportunity/Affirmative Action Employer All qualified Applicants will receive consideration for employment without regard to race, creed, color, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law,
Posted 6 days ago
0.0 - 1.0 years
1 - 3 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Job Description: Technical Support Apprentice We also recognize the importance of closing the 4-million-person cybersecurity talent gap. We aim to create a home for anyone seeking a meaningful future in cybersecurity and look for candidates across industries to join us in soulful work. More at. Role Overview: Apprentice provides end-to-end technical support for Trellix customers and is responsible for providing technical service of fault recording, diagnosis, problem solving, and resolution delivery for Trellix customer base. Apprentice will rely on their extensive experience and product knowledge, as well as a clear focus on customer service to drive customer success. Key Responsibilities: Act as the first point of contact for corporate/enterprise customers of Trellix. Handle real-time voice calls and portal cases and respond in a timely manner. Work in a team with assorted expertise. Update customers on progress of their cases on a regular-basis. Leverage team members expertise to deliver resolutions to customers in a timely manner Maintain a friendly, open, approachable, positive attitude. Willingness to work in 24x7 rotational shifts (including night shifts) is a must. Technical Skills: Basic understanding of Microsoft Windows technology with some exposure to Server operating systems. Basic networking knowledge. Beginner level knowledge on Linux is preferred. Knowledge of computer security procedures and protocol. Exposure to security concepts is an advantage. Communication Skills Excellent verbal & written communication skills is a MUST. Be able to effectively communication with global customers over phone & email.
Posted 2 weeks ago
2 - 7 years
1 - 5 Lacs
Jaipur
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Dell EMC SAN Architecture and Design Good to have skills : Backup and Recovery Systems Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite. You will work on various platforms, implementing technology at the operating system-level and troubleshooting at basic and intermediate levels. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Ensure hardware/software support for configured services running on various platforms. Implement technology at the operating system-level across all server and network areas. Provide L1 and L2/ basic and intermediate level troubleshooting. Maintain and update documentation for system configurations. Collaborate with cross-functional teams to resolve technical issues. Professional & Technical Skills: Must To Have Skills: Proficiency in Dell EMC SAN Architecture and Design. Good To Have Skills: Experience with Backup and Recovery Systems. Strong understanding of storage area networks (SAN) architecture and design principles. Knowledge of backup and recovery systems and best practices. Experience in configuring and maintaining Dell EMC storage solutions. Ability to troubleshoot and resolve issues related to SAN infrastructure. Additional Information: The candidate should have a minimum of 2 years of experience in Dell EMC SAN Architecture and Design. This position is based at our Jaipur office. A 15 years full time education is required.
Posted 1 month ago
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