Community Manager

Responsibilities: Community Building & Engagement: Cultivate strong relationships with students and student clubs to drive organic UGC creation. Act as the first point of contact for student content creators, offering guidance and collaboration opportunities. Moderate social media platforms, engage with comments, and foster discussions that boost engagement. Create and manage student ambassador programs to encourage peer-led content. Plan and execute campus events, competitions, and activations to generate UGC. Content Curation & Management: Coordinate UGC collection during events, workshops, and student-led initiatives. Organize and schedule student video shoots, interviews, and photo sessions. Facilitate behind-the-scenes and vlog-style content highlighting campus life. Build and manage a content calendar for UGC rollouts across Instagram, YouTube, and auxiliary pages. Audience Growth & Relationship Building: Grow and engage NIATs student community by managing IG stories, reels, polls, and interactive content. Develop interactive series or Q&A sessions that encourage participation. Handle direct student queries, offer support for student content projects, and provide mentorship. Build deeper audience relationships through DMs, IG Lives, and comment interactions. Performance & Reporting: Track engagement metrics, growth patterns, and UGC performance to optimize future content. Provide monthly reports to leadership highlighting student engagement and content outcomes. Maintain a database of active student creators and their content pipelines. Qualifications: 2+ years of experience in community management, student engagement, or influencer coordination. Bachelors degree in Marketing, Communications, Event Management, or related field. Strong understanding of Instagram, YouTube, and emerging content platforms. Proven ability to foster relationships within a community (student communities preferred). Experience moderating communities across social platforms (Discord, Instagram, or LinkedIn). Basic design skills (Canva or Figma) for creating event posters, announcements, and social templates. Excellent interpersonal, written, and verbal communication skills. Event coordination or experience organizing student engagement activities is a plus.