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Home
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Jobs in Bengaluru
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Hero Fincorp
>
Call Centre Manager

Call Centre Manager

4 - 10 years

|

5 - 8 Lacs

Posted:5 hours ago| Platform:

Apply

Skills Required

Tele Collection Collection Management Unsecured Collections Write Off Collections Recovery Debt Management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities :

Manage a team of collectors to achieve daily, weekly, and monthly targets for debt recovery.
Develop and implement effective strategies for collections, including negotiation techniques and legal action when necessary.
Analyze data to identify trends and areas for improvement in the collection process.
Ensure compliance with regulatory requirements and internal policies related to debt management.

Job Requirements :

4-10 years of experience in collections or debt management industry.
Strong knowledge of collection management principles, practices, and regulations.
Excellent writing skills for drafting letters, reports, and other documents related to collections.

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