5 Collection Specialist Jobs

NTT DATA is looking for a Finance & Accounting Associate to join the team in Gurgaon, Haryana, India. If you are an individual with solid knowledge of relevant accounting principles, excellent data analysis skills, and a problem-solving attitude, we encourage you to apply. In this role, you will be expected to be a team player, have experience with ERP SAP, and possess working knowledge of MS Office and databases. Apart from technical skills, we value soft skills such as knowledge of billing procedures and collection techniques, proven experience as a Collection Specialist, ability to work with targets, patience, stress management capabilities, and excellent communication skills, both written and oral. Your responsibilities will include keeping accurate records and reporting on collection activity. You should be able to perform general office requirements and essential responsibilities with or without reasonable accommodations. NTT DATA is a trusted global innovator of business and technology services, with a commitment to helping clients innovate, optimize, and transform for long-term success. As a Global Top Employer, we have experts in more than 50 countries and a partner ecosystem of established and start-up companies. Our services encompass business and technology consulting, data, artificial intelligence, industry solutions, and the development, implementation, and management of applications, infrastructure, and connectivity. NTT DATA is a leading provider of digital and AI infrastructure globally. As part of the NTT Group, we invest significantly in R&D to facilitate organizations and society's confident and sustainable transition into the digital future. Visit us at us.nttdata.com.,

AR Collections About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. As a Global Top Employer, we have experts in more than 50 countries and a robust partner ecosystem of established and startup companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at nttdata.com Job brief We are looking for a collections lead to monitor team and oversee the procedures to reduce the amount of unpaid debt the company incurs. You will also be responsible for negotiating extensions with clients or write-off requests. Setting payment collection goals and targets for the department. Creating and implementing a strategy to improve the collection of outstanding credit. Minimum Experience, Education and Certifications Graduation in Commerce, MBA - Finance or equivalent combination of education in finance domain Requires 5+ years relevant experience Technical Skill Solid knowledge of relevant accounting principles ERP SAP (Mandatory) Proficiency with Office software Outstanding leadership and managerial skills Strong time and people management skills Ability to work to strict deadlines Soft Skills Knowledge of billing procedures and collection techniques Mentoring the team and foster teamwork Comfortable working with targets Patience and ability to manage stress Excellent communication skills (written and oral) Skilled in negotiation with clients Timely feedback to employees Job Responsibilities Implementing collection policies and procedures to avoid excessive outstanding credit Preparation of Monthly AR Dashboard and review meeting with leadership Development opportunities Negotiating with customers in cases when non-payment occurs Preparing monthly feedback reports on payment collections Accomplishes results by communicating job expectations, planning, monitoring, and appraising job responsibilities Defines objectives, identifies, and evaluates trends and options, chooses a course of action, and evaluates outcomes Maintains quality service by enforcing quality and customer service standards, analysing, and resolving quality and customer service problems, and recommending system improvements Should have exposure on DSO calculation Physical Requirements/ Working Conditions Ability to physically perform general office requirements. Must be able to perform essential responsibilities with or without reasonable accommodations.

AR Collections About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. As a Global Top Employer, we have experts in more than 50 countries and a robust partner ecosystem of established and startup companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at nttdata.com Job brief We seek a competent Collection Specialist to contact clients and collect outstanding payments. Person must strike a balance between maintaining trustful relationships and ensuring timely payments. Our Collection Specialist should exhibit professionalism and trustworthiness. Minimum Experience, Education and Certifications Graduation in Commerce, MBA - Finance or equivalent combination of education in the finance domain Requires 1-4 years relevant experience Technical Skill Solid knowledge of relevant accounting principles Solid data analysis skills Problem resolving skills and should be a team player ERP – SAP (preferred) Working knowledge of MS Office and databases Soft Skills Knowledge of billing procedures and collection techniques Proven experience as a Collection Specialist or similar role Comfortable working with targets Patience and ability to manage stress Excellent communication skills (written and oral) Skilled in negotiation with clients Role & responsibilities Monitoring accounts to identify overdue payments Finding and contacting customers to arrange debt payoffs Keeping accurate records and reporting on collection activity Investigate historical data for each debt or invoice Take actions to encourage timely debt payments and as per contractual terms Process payments and refunds Resolve billing and customer credit issues Report on collection activity and accounts receivable status Ensure all payments are timely and correctly applied. Should have exposure on DSO calculation. Sending weekly Statement of Account, open AR report and unapplied Payment report to the Management. Provide timely remittance to cash application team and support them to apply the payment timely and correctly. Physical Requirements/ Working Conditions Ability to physically perform general office requirements Must be able to perform essential responsibilities with or without reasonable accommodation

Hiring for international Collection Process ( Voice ) Looking for Candidates with minimum 6 Months of International collections, Sales or Customer Service Rotational Shift and off 5 Days working Any graduate and Undergrad with exp from same domain Salary 25k to 40k in hand Lucrative incentive + plus other perks Company Name:- IQOR Address:- Embassy Galaxy, Tower C ground Floor Noida Sector 62 Nearest Metro Station :- Noida Electronic City Timing :- 4pm to 7pm For information Call or what's App @ Preet (9999258087) Usha (8527216127)

Summary: Collections Specialists will be responsible for managing Accounts receivables, resolving customer billing problems, controlling unapplied cash items by means of reconciliation and ensuring that disputed items are reviewed and necessary action taken to resolve accordingly. In carrying out these duties this individual will draw on his/her previous AR & Billing experience. The specialist must comply with the established UPS policies and procedures. Job duties and responsibilities: • Identifies and resolves basic and routine issues impacting payment • Overcomes customer objections concerning payments and assists them in understanding their account terms • Utilizes payment options and negotiates payment arrangements • Follows prescribed escalation procedures • Provides thorough, efficient, and accurate updates to customer and other stakeholder information using various software programs including UPS proprietary programs • Submits recommendations to write-off account balances • Monitors and maintains assigned queue of customer accounts • Keeping and improving customer relations • Prepare & publish reports to senior management as required • Carry out exceptional coordination with various departments to ensure great customer experience Knowledge and Skills: • Strong verbal and written communication skills, with the ability to effectively and professionally present information and respond to questions • Excellent analytical and problem resolution skills • Desire to work in a position requiring extensive phone and email communication • Ability to work in a highly measured, fast-paced, production environment • Working knowledge of MS Office and databases • Bachelors degree • Prior inbound/outbound calling experience - preferred • Accounts Receivable, Collections & Billing knowledge – REQUIRED . • Comfortable to work in any shift timings as per process requirements.