Posted:1 day ago|
Platform:
Work from Office
Full Time
Role & responsibilities Customer Success Manager Overview As a CSAM, you are the primary delivery lead and a partner for our more strategic customers, empowering them to achieve more by accelerating their value realization across our Digital Cloud platforms. By leveraging your technical expertise, business acumen and industry perspectives you will be responsible for the end-to-end post sales delivery and support orchestration across the and Partner ecosystem to align the right resources at the right time to achieve customer business outcomes. Responsibilities Skills • At least 7-10 years of customer-facing experience in the capacity of Customer Success, Business Development or Account Management • Understanding of Azure Cloud • Prior product exposure in Technology including, but not limited to, Products, Cloud, SaaS. Servers & Devices will not be relevant • Proven track-record of supporting orchestration, working across regions and team • Strong analytical skills and be able to independently analyze data using any of the tools to create trend charts, bar graphs etc • Excellent communication and negotiation skills Nice to have: t (e.g., AWS (Amazon Web Services)) certification in relevant technologies (e.g., Azure, M365, D365, AI (artificial intelligence)). Information Technology Infrastructure Library (ITIL) Foundation certification or equivalent Additional Sills:
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