India
Not disclosed
Remote
Full Time
At Lognext we have been accompanying companies and teams for more than 18 years to identify and implement the technology necessary to advance, making their challenges and objectives our own and getting closer to their reality. Therefore, being a NEXTER means that your career and talent become meaningful to you and those around you, allowing you to build what matters most to you and reach your next level. We are looking for a Service Desk Technician to join our team for a multinational leader in the technology sector. 📌 Key Responsibilities: • Manage support requests, incidents, and event-generated tickets. • Analyze and resolve incidents according to standard operational procedures. • Escalate complex incidents and propose preventive actions. • Monitor ICT infrastructure using various monitoring tools. • Inform users about outages, known errors, and status of ongoing issues. • Update documentation, workflows, and technical knowledge base. • Assist in technical documentation and user manuals. • Coordinate changes and update the CMDB. • Participate in 24x7 shift rotations including nights, weekends, and holidays. • Perform other duties as required. 💡 Skills: Essential: • At least 2 years of experience in a Service Desk environment supporting end users. • Experience with ticketing systems and incident/request management. • Familiarity with one or more monitoring tools. • User administration, security groups, distribution lists, mailboxes. • Software license management and virtual machine operations (snapshots, builds). • Basic networking concepts (DHCP, DNS). • Experience with backup/restore tools and certificate lifecycle management. • Familiarity with MFA tools such as Symantec VIP. • Scripting and command line knowledge. • ITIL v4 Foundation certification. • Fluent English (verbal and written). 👉 Job Conditions & Benefits: 📜 Permanent contract. 📍 Work Mode: full remote 💰 Competitive salary. 🎓 Professional Development Join our expert team, where creativity, commitment and the ability to bring new perspectives are essential to make a difference in a world full of opportunities. 🚀 Are you ready for your NEXT LEVEL? In Lognext we are committed to equality between women and men and as proof of this we have a registered and published Lognext Equality Plan. We also believe that multiculturalism is a source of values, experiences and knowledge that add value to our projects, which is why we believe in diversity, and we are committed to it. We work every day to create environments where people are treated with respect and dignity no matter where they come from, we do not discriminate based on race, religion or beliefs, ethnicity, disability, age, nationality, marital status, sexual orientation, or gender. #Employment #Technology #Innovation #ProfessionalDevelopment #Equality #Diversity" Show more Show less
India
Not disclosed
Remote
Full Time
At Lognext we have been accompanying companies and teams for more than 18 years to identify and implement the technology necessary to advance, making their challenges and objectives our own and getting closer to their reality. Therefore, being a NEXTER means that your career and talent become meaningful to you and those around you, allowing you to build what matters most to you and reach your next level. We are looking for a Network Administrator to join our team for a multinational leader in the technology sector. 📌 Key Responsibilities: • Provide operational support for internal and client network infrastructure (LAN, WAN, Data Center). • Assist with incident management and request fulfilment across network services. • Identify technical problems and propose resolution in line with operational procedures. • Participate in deployment of new solutions and support projects. • Monitor and optimize performance of the network infrastructure. • Maintain up-to-date technical documentation and diagrams. • Validate automation tools and scripts to improve system efficiency. • Participate in on-call and service coverage duties when required. 💡 Skills: • Minimum 5 years of experience supporting enterprise network infrastructure. • Experience troubleshooting firewalls, routers, switches, VPNs, and WiFi systems. • Strong understanding of TCP/IP and routing protocols (OSPF, BGP). • Experience configuring F5 or Citrix NetScaler load balancers. • Knowledge of Identity & Access Management solutions (Cisco ISE, Aruba ClearPass). • Familiarity with VPN remote access (Cisco AnyConnect or similar). • Understanding of network monitoring and management tools. • Experience working independently and managing competing priorities. • Strong customer service mindset. • Proficiency in English (B2 minimum). 👉 Job Conditions & Benefits: 📍100% Remote position 💰 Competitive Salary 🚀 Professional Development Plan ⏰ Flexible hours Join our expert team, where creativity, commitment and the ability to bring new perspectives are essential to make a difference in a world full of opportunities. 🚀 Are you ready for your NEXT LEVEL? In Lognext we are committed to equality between women and men and as proof of this we have a registered and published Lognext Equality Plan. We also believe that multiculturalism is a source of values, experiences and knowledge that add value to our projects, which is why we believe in diversity, and we are committed to it. We work every day to create environments where people are treated with respect and dignity no matter where they come from, we do not discriminate based on race, religion or beliefs, ethnicity, disability, age, nationality, marital status, sexual orientation, or gender. #Employment #Technology #Innovation #ProfessionalDevelopment #Equality #Diversity" Show more Show less
India
Not disclosed
Remote
Full Time
At Lognext we have been accompanying companies and teams for more than 18 years to identify and implement the technology necessary to advance, making their challenges and objectives our own and getting closer to their reality. Therefore, being a NEXTER means that your career and talent become meaningful to you and those around you, allowing you to build what matters most to you and reach your next level. We are looking for a Cloud Solutions Architect to join our team for a multinational leader in the technology sector. 📌 Key Responsibilities: • Define cloud solutions for clients, focusing on IaaS and PaaS across multiple cloud providers, in close collaboration with internal technical teams. • Review client requirements and propose cloud-native and cost-effective solutions. • Perform workload migrations to the cloud, Landing Zone deployments, and Disaster Recovery implementations. • Stay current with industry best practices, emerging trends, and cloud technologies. 💡 Skills: • At least 3 years of experience in cloud administration and solution design. • Hands-on experience with cloud migration, integration, and development using IaaS/PaaS. • Understanding of cloud account structures and core features. • Familiarity with app modernization: containerization, APIs, microservices. • Infrastructure as Code and automation with tools such as Terraform, PowerShell, Ansible. • Cloud certification(s) at architect level. • Previous experience with pre-sales activities. • Good English communication skills (B2 minimum). 👉 Job Conditions & Benefits: 📍100% Remote position 💰 Competitive Salary 🚀 Professional Development Plan ⏰ Flexible hours Join our expert team, where creativity, commitment and the ability to bring new perspectives are essential to make a difference in a world full of opportunities. 🚀 Are you ready for your NEXT LEVEL? In Lognext we are committed to equality between women and men and as proof of this we have a registered and published Lognext Equality Plan. We also believe that multiculturalism is a source of values, experiences and knowledge that add value to our projects, which is why we believe in diversity, and we are committed to it. We work every day to create environments where people are treated with respect and dignity no matter where they come from, we do not discriminate based on race, religion or beliefs, ethnicity, disability, age, nationality, marital status, sexual orientation, or gender. #Employment #Technology #Innovation #ProfessionalDevelopment #Equality #Diversity Show more Show less
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