Posted:4 days ago|
Platform:
On-site
Full Time
Designation: Senior Client service representative
Role: Patient Scheduling Representative
Shift: Night Shift (US Shift) (05:30 pm IST to 2:30 am IST)
Working Days: Monday to Friday (Saturday & Sunday fixed off)
Experience Required: 1 to 4 Years in BPO international voice process or any customer-facing role
Communication Skills: Excellent verbal and written English required
Salary : Chennai: max upto 5 Lpa
Mumbai: max upto 5.5 LPA
No. of Positions: 10
Notice Period: Immediate joiners preferred
Key Responsibilities:
Handling inbound/outbound calls from patients and clients for appointment scheduling
Providing excellent customer service and resolving patient queries
Ensuring patient privacy and maintaining confidentiality
Flexibility to adapt to business requirements and night shift operations
Interview Levels:
Level 1 (L1): Voice & Accent Screening
Level 2 (L2): Operations Manager Round
Job Type: Full-time
Pay: ₹300,000.00 - ₹500,000.00 per year
Benefits:
Experience:
Language:
Work Location: In person
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