Client Relationship Executive

Job Description

Duties & Responsibilities 1. Client Relations & Coordination Handle all incoming client inquiries (phone, email, WhatsApp, social media). Schedule client appointments, maintain visit calendar. Welcome clients during office visits, ensure a smooth client experience. Follow-up with clients regarding proposals, quotations, and project updates. Maintain and update client contact records, communication logs, and follow-up trackers. Coordinate internally between design, project, and site teams for smooth client communication. Assist management in preparing client presentations, proposals, and reports. Support client onboarding process and documentation. 2. Media Presentation & Branding Present company projects, walkthroughs, and client experience videos for Instagram, YouTube, LinkedIn, etc. Participate in recording reels, live sessions, office interviews, and client handover videos. Assist in developing media scripts, talking points, and video concepts. Support creation of company promotional materials, brochures, and flyers. Collaborate with the digital marketing team (Yaseen) to plan media content calendar. Participate in content review and improvement meetings with CEO and Marketing team. 3. Business Development Support Assist CEO in business follow-ups and lead tracking. Maintain inquiry pipeline and report weekly progress. Attend select site visits or meetings for business coordination (if assigned). Support proposal preparation for new business opportunities. Maintain a database of potential client contacts, corporate connections, and collaborations. 4. Administrative Support Maintain client appointment logs and internal coordination sheets. Prepare and circulate client meeting minutes and follow-up action points. Provide basic office administrative support related to client documents, proposals, and reports. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹20,000.00 per month Benefits: Internet reimbursement Work from home Schedule: Day shift Supplemental Pay: Performance bonus Application Question(s): Are you willing to work in arc space for minimum 1 year Education: Bachelor's (Required) Language: English (Required) Malayalam (Required) Willingness to travel: 50% (Required) Work Location: In person