Manager Media Operations Infinity Advertising Services Pvt. Ltd.

5.0 - 10.0 years

0 Lacs

faridabad, haryana

On-site

You will be responsible for leading and managing all tagging, tracking, delivery, and reporting of campaigns. This includes following up with production and media teams regarding posting and rotation status before and after the campaign goes live. Your role will involve managing day-to-day billing projects, monthly billing management, monthly budget actualization, and inputting media plans into billing systems. Additionally, you will create and manage client authorizations and vendor insertion orders. It will be part of your responsibilities to review billing rates and fees in the billing system to ensure compliance with contractual terms. You will oversee the collection of vendor invoices, process billing with digital vendors, and proactively seek opportunities to enhance client and product knowledge. To qualify for this role, you should have 8 to 10 years of experience as a Media Operations Manager in an advertising agency. Proficiency in using MS Office, media platforms/tools, and the ability to deliver work effectively under strict deadlines is required. Experience with media ware or relevant media software, along with hands-on experience in advertising across various verticals like Print, TV, Digital, Radio, and Outdoor, is essential. Strong skills in buying, operations, and execution are needed, with previous experience in working with PSU/Govt. clients considered an advantage. Moreover, you should possess strong organization, data management, written and verbal communication skills. The ability to prioritize and manage workloads effectively, as well as an understanding of Internet technologies, is crucial for this role. The ideal candidate will have 5-8 years of work experience.,

Posted 3 days ago

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Customer Care Specialist NIIT

0.0 - 3.0 years

0 Lacs

haryana

On-site

Roles and Responsibilities of a Customer Care Specialist: Customer Service through calls Ensure timely and accurate service delivery at defined productivity levels Build client & domain knowledge to be able to deliver a resolution on the first conversation Ensure adherence to Client Service Level Agreements(SLAs) like Customer Satisfaction, Service Level, Handle Time & Customer Effort Maintain Internal Service Attendance & Accountability policies Execute issue /query & Client level delivery quality on calls Adhere to Customer resolution and ensure proper documentation &follow-up Identify, share and support operational improvements Eligibility: Graduates in B.Com, B.A, BCA, BBA, BHM, BSc & BSc IT, (Except Stats, Math's Hons & Eco Hons) Age upto 31 years Gap should not be more than 4 years after graduation Undergraduates/ pursuing graduation are NOT eligible Candidates who are currently located in Delhi NCR/Gurgaon are only eligible Work Experience: Freshers and Experienced- 0-29 months Excellent communication skills- Written and Verbal Should be willing to work in night shifts (shift will start from 5.30 pm goes up to 5am with Saturday Sunday fixed off- 9.5-hour shift with 8.5-hour login) Proficient in computer usage and Basic knowledge of MSOffice/ Excel ,

Posted 2 weeks ago

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