5 Client Centricity Jobs

Wipro Limited is a renowned technology services and consulting company dedicated to creating innovative solutions that cater to clients" most intricate digital transformation requirements. With a vast portfolio of consulting, design, engineering, and operations capabilities, Wipro assists clients in achieving their ambitious goals and establishing sustainable, future-ready businesses. The organization, with a workforce of over 230,000 employees and business partners in 65 countries, is committed to helping customers, colleagues, and communities flourish in an ever-evolving world. As a Solution Lead at Wipro, your responsibilities will include: - Demonstrating an understanding of business processes in the F&A & HRO Vertical to identify problem statements. Collaborate closely with functional and domain experts to determine how technology can address business challenges. - Evaluating existing technology solutions and leveraging industry/market knowledge to introduce technologies from partners and establish alliances. - Creating solution artifacts and value propositions by illustrating end-to-end business processes and aligning them with technology solutions. - Establishing relationships with various stakeholders, including functional teams to grasp business requirements, technology teams to translate requirements into technology solutions, and sales and pre-sales teams to support sales activities. - Operating as an individual contributor with exceptional communication skills (both written and verbal), capable of responding to RFI/RFP (RFx) and presenting solutions to clients while collaborating closely with onsite sales teams. Key Competencies for this role include: - Client Centricity - Passion for Results - Execution Excellence - Collaborative Working - Learning Agility - Problem Solving & Decision Making - Effective Communication At Wipro, we are on a mission to reinvent the future. We aspire to be a cutting-edge digital transformation partner with bold ambitions, and we seek individuals who are driven by the spirit of reinvention. We encourage the constant evolution of oneself, one's career, and skills to keep pace with the changing landscape of our business and industry. Join us at Wipro, a place driven by purpose and empowerment, where you can shape your own reinvention and realize your ambitions. We welcome applications from individuals with disabilities.,

You should possess a variety of skills and competencies to excel in this role. Some of the key skills required include: - Adaptability - Analytical Thinking - Attentiveness - Business Acumen - Business Case Development - Business Transformation - Business Understanding - Client Centricity - Coaching - Collaboration - Commercial Awareness - CxO Conversations - Data Analysis - Data Visualization - Data-Driven Decision-Making - Dealing with Ambiguity - Decision-Making - Digital Mindset - English Fluency - Entrepreneurial Mindset - Excel - Growth Mindset - Influencing - Knowledge Management - Meeting Management - Negotiation - Organizational Strategy - Power BI - PowerPoint - Project Management - Relationship-Building - Stakeholder Management - Storytelling - Strategic Thinking - Teamwork - Time Management - Verbal Communication - Written Communication These skills will be essential for success in this position, and your proficiency in them will contribute to the overall effectiveness of your work.,

The role is focused on creating exceptional and detailed architectural application designs and providing thought leadership to enable delivery teams to ensure exceptional client engagement and satisfaction. As an Architect, you will be responsible for developing architectural applications for new deals and major change requests, creating enterprise-wide architecture to ensure scalability, reliability, and manageability, guiding the construction and assembly of application components and services, and maintaining frameworks and artifacts used in the implementation of applications within the overall application portfolio. You will be accountable for defining and managing the portfolio of to-be-solutions, providing solutions for RFPs received from clients, analyzing technology environments, and setting collaboration design frameworks. Additionally, you will offer technical leadership in the design, development, and implementation of custom solutions, evaluate and recommend solutions to integrate with the overall technology ecosystem, and track industry and application trends to plan for current and future IT needs. Your responsibilities will also include providing technical and strategic inputs during project planning phases, identifying implementation risks, creating new revenue streams within applications, and bringing knowledge of automation in applications by embracing Agile and DevOps principles. Furthermore, you will be required to design patterns, best practices, and reusable applications, ensure system capabilities are consumed by system components, and provide a platform to create standardized tools and techniques to reduce maintenance costs. As an Architect, you will collaborate with relevant parties to review objectives and constraints of solutions, identify implementation risks and potential impacts, and lead the development and maintenance of enterprise frameworks and related artifacts. You will also support pre-sales teams in presenting solution designs to clients, negotiate and coordinate with client teams to ensure all requirements are met, and demonstrate thought leadership with strong technical capability in front of clients. In addition to your technical responsibilities, you will be involved in competency building and branding, team management, stakeholder interactions, and performance management. You will be expected to anticipate talent requirements, hire and manage resources, ensure talent management and performance reviews, drive employee satisfaction and engagement initiatives, and interact with various stakeholders both internally and externally. To be successful in this role, you should possess a deep understanding of domain/industry knowledge, market intelligence, systems thinking, leveraging technology, asset reusability, and technical knowledge. You should also demonstrate behavioral competencies such as strategic perspective, stakeholder management, technology acumen, innovation, managing complexity, client centricity, execution excellence, self-learning, domain experience, change agility, passion for results, nurturing people, and executive presence. Your performance will be measured based on parameters such as supporting sales teams to create wins, delivery support, capability development, practice building, team management, and specific performance measures aligned with each parameter. You will be expected to deliver high-quality proposals, ensure client satisfaction, develop reusable components, complete trainings and certifications, contribute to practice building, manage team attrition, and drive employee satisfaction scores.,

As a Managing Consultant at our organization, you will be responsible for selling and overseeing the delivery of complex consulting solutions within your expertise area to drive tangible value for our clients. Your role will involve leading the development of consulting strategies, supporting practice growth, and fostering strong client relationships. Additionally, you will manage large engagements, individual or multiple accounts, and design and lead intricate consulting programs for customers. Leading a team of consultants, ensuring quality and compliance, and achieving high personal billability will also be key aspects of your role. Your primary responsibilities will include: Consulting Execution: - Achieving utilization targets and embodying Wipro's tenets and values - Serving as an account-focused leader, managing teams of consultants, work streams, projects, and programs - Demonstrating client-focused problem-solving skills, flexibility, and the ability to coordinate resources efficiently - Managing budgets and ensuring the quality of deliverables - Acting as a trusted advisor to senior clients and receiving positive feedback from client executives - Leading and motivating teams, building trust, and focusing on quality and timely delivery Business Development: - Ensuring high levels of individual and team utilization in alignment with goals - Managing a personal sales pipeline to meet revenue targets - Selling to multiple clients and identifying and converting leads into opportunities and proposals - Developing a network of client contacts and leading sales and marketing activities - Closing new projects with minimal partner support and driving proposal creation and presales activities Thought Leadership: - Establishing yourself as an industry thought leader and sharing thought leadership with internal and external channels - Promoting case studies and track records in sales efforts and presenting Wipro's thought leadership at industry forums - Driving proposal creation and presales activities leveraging Wipro's global footprint Contribution to Practice/Wipro: - Delivering all administrative tasks in a timely manner and contributing to internal initiatives - Holding teams accountable for leveraging intellectual property and knowledge assets - Ensuring engagement teams contribute to the knowledge management platform - Creating reusable IP/assets and promoting thought leadership - Developing and improving practice policies, procedures, and frameworks Your Competencies: - Agile knowledge: in-depth understanding of Agile tools, methodology, and principles - Industry/Domain knowledge: awareness of economic, demographic, technological, and global trends within the industry - Leveraging technology: knowledge of current and upcoming technology to enhance efficiency Your Personal Attributes: - High level of drive, initiative, and determination - Credibility with client executives and a trusted advisor - Recognized as a subject matter expert and thought leader - Demonstrated insight in your area of specialization and internal and external visibility In summary, as a Managing Consultant, you will play a crucial role in driving consulting solutions, business development, thought leadership, and contributing to the growth and success of our practice. Your expertise, leadership, and client-focused approach will be instrumental in achieving our strategic objectives and delivering impactful results.,

As an Application Consultant, you will be responsible for understanding the client's business processes, both current and future, and aligning them with the technologies in use. Your role involves identifying the scope for standard implementations and determining the need for customizations or extensions to the application. You will collaborate with application developers to design enhancements and extensions, as well as work closely with business users to implement process improvements. To excel in this role, you should have the ability to conceptualize business or technical solutions by leveraging the expertise of colleagues and partners. You are expected to be proficient in at least one methodology and possess advanced knowledge in one or more business domains, along with expertise in SaaS or package software solutions. Additionally, you will stay updated on industry innovations and competitor activities and actively contribute to internal and external knowledge development initiatives. As a seasoned professional, you will have the necessary solution knowledge and consulting skills to drive process improvements, conduct thorough analysis of current and future business processes, and provide guidance to clients on the implementation of package modules. Your responsibilities will also include conducting workshops, integration testing, and user acceptance testing, as well as actively participating in technology communities. It is essential to maintain relevant certifications in SaaS or Package Based solutions and methodologies to stay abreast of the latest trends. In addition to the technical requirements, you should possess a range of competencies such as active listening, analytical thinking, problem-solving, and stakeholder management. Your ability to collaborate effectively, demonstrate empathy, and communicate clearly (both verbally and in writing) will be crucial for success in this role. Proactiveness, teamwork, and a continuous learning mindset are also key attributes that will set you apart as a valuable Application Consultant.,