Experience: Fresher Qualification: Any bachelor's degree in computer science Objective As a Trainee Test Engineer, the position holds responsibility for ensuring product quality and functionality - by designing, testing, and executing tests. Key Responsibilities: Manual Testing Good knowledge on SDLC (Software Development Lifecycle), Software Testing Lifecycle (STLC), and Bug Lifecycle (BLC). Good knowledge and exposure on Testing Techniques and Testing Types. Awareness on Test Plan. Ability to analyse the requirements for thorough understanding and gain clarity. Ability to create test scenarios and test cases in accordance with requirements. Familiarity with Requirements Traceability Matrix (RTM). Ability to provide testing reports. Exposure to Software Methodologies – Waterfall & SCRUM. Automation Testing Knowledge on Programming languages like C, Java or Python Programming. Familiar with Object-Oriented Concepts. Exposure on Selenium Webdriver for automating tests. Good knowledge on testing frameworks like Junit, TestNG. Familiarity on Page Object Model design pattern. Database knowledge Familiar with DBMS/ RDBMS concepts. Familiar with SQL commands like DDL and DML Statements to perform CRUD operations. Having exposure on databases like MS-SQL and Oracle. Personnel Skills Quick Learner and should adapt to the environment. Possess good analytical skills. Strive to know and adhere to the process. Aimed towards efficiency and a qualitative approach. Smart thinking for good results. Good communication and problem-solving skills. Job Type: Full-time Pay: ₹100,000.00 - ₹120,000.00 per year Benefits: Paid sick time Schedule: Day shift Shift availability: Day Shift (Preferred) Work Location: In person Speak with the employer +91 8977718730

Job Summary: We are seeking a highly motivated and customer-focused Customer Success Manager to join our team. The CSM will act as the primary point of contact for our customers, ensuring a smooth onboarding process, nurturing long-term relationships, and driving customer satisfaction, retention, and growth. The ideal candidate will understand customer goals and help them achieve value through our products/services. Key Responsibilities: Build strong, long-lasting relationships with customers and act as their trusted advisor. Own the entire customer lifecycle post-sale — onboarding, training, adoption, engagement, renewal, and expansion. Drive product adoption and usage by providing proactive support, education, and training. Understand customer needs and objectives and align them with our solutions. Manage and resolve customer issues promptly, ensuring a high level of satisfaction. Collaborate with Sales, Product, and Support teams to ensure customer success. Conduct regular business reviews and gather customer feedback for continuous improvement. Track customer health metrics and identify risk indicators to drive retention strategies. Identify upsell/cross-sell opportunities and support the account management team in closing them. Maintain accurate records of customer interactions and progress in CRM systems. Qualifications: Bachelor’s degree in Business, Marketing, or related field. 2+ years of experience in customer success, account management, or related roles. Male Candidates are Preferred. Excellent communication, presentation, and interpersonal skills. Strong problem-solving and conflict resolution abilities. Familiarity with CRM tools Proactive, self-motivated, and organized with a customer-first mindset. Experience in SaaS, B2B, or tech industry preferred (if applicable). Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Leave encashment Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person Speak with the employer +91 8977718730