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3.0 - 6.0 years
9 - 11 Lacs
Mumbai
Work from Office
Manage the Order to Cash process for key accounts in both offline and online channels. The work includes building Customer collaboration, Order Management, Delivery management and Master Data process management to ensure that products arrive in India and are delivered to customers as per agreed terms. Key Performance Areas & Description Inbound Responsible for Monthly Order Upload process for all Brands & Retailers. Check if products are registered before the order are released. Shipment planning AIR/Ocean mode to meet monthly sales target. Ensures delivery of invoiced items Procuring new SKU (Stock Keeping Unit) launch details prior to start of next month ordering process. Setting up those SKUs in system/MRP (Material Requirement Planning) updation/ VAS (Value Added Services) updation/ Dechain check (life cycle of a product) viz-a-viz registration status Create file for customs, based on the Import Invoices to ensure timely Bill of Entry submission to avoid any demurrage / detention/ storage charges Ensure all shipments are recorded in the inbound tracker and communicated to Operations team & Maintaining monthly MIS of Supply Chain activity. Investigate discrepancy reports from Oevel, lodge claim with the source and obtain credit note for missing/damaged goods. Responsible for retailer communication on shipment arrival and sending order allocation report to internal and external customer, POD (Proof of Delivery) to cross dock warehouse and other report submission for month closing. Close shipment in the system Inwards/ complete documentation as per month end process. Product Cataloguing creation and sharing with Brand team and retailors as per set process. Be timely and deliver fast solutions. Handling NPL activity as per set processes. Monthly Reporting First Response time - First response time (FRT) between a customer sending their orders till Deliveries are created. (Order receipt to Delivery Creation). Open orders monthly reporting. Average Response Time of Customer Service activities. Service level accuracy. Average handle time. Catalogue Misalignment monthly. SLA Reports. Master Data Activity Check material master maintenance in SAP. Responsible of Price Master / Retailors Discount / Shipping route. Systems Operations and Maintenance (SRP) updation. Preparation of Order forms. Manage VAS database as per set guideline (Saleable & Non-Saleable). Maintain Custom duty advance record. Performing System tests of new brands in SAP prior to their launch. Others Perform other duties as assigned in line with the role and EL Corporate strategy. Manage credit note approvals. High sea sale documentation to be prepared. Dealing with custom notices as and when required and as advised by Logistics Manager. New door opening dispatch planning and delivery coordination. Manage gratis order for all store and corporate employees via SAP & Maintaining records.
Posted 3 days ago
1.0 - 5.0 years
1 - 3 Lacs
Rajkot
Work from Office
Job Title Export & B2B Sales Executive (Alibaba + Indiamart) Company Nirali Food Machinery Location: Global Industrial Area, Rajkot 360022, Gujarat About the Company Nirali Food Machinery is a leading manufacturer of food processing machinery with a legacy of over two decades. We serve 20,000+ customers across India and are now expanding into global markets through Alibaba.com and other B2B platforms. Our machines are known for quality, hygiene, and fast delivery, supporting businesses in the food, dairy, and snack industries. Job Summary We are seeking a full-time Export & B2B Sales Executive who will be responsible for handling our Alibaba Gold Supplier portal , Indiamart panel , and end-to-end export process . This is a high-responsibility role requiring both sales and operations ownership, from responding to inquiries and generating quotations to export documentation, coordination with CHA/logistics, and closing deals. Key Responsibilities Export (Alibaba + Direct) Manage Alibaba Gold Supplier panel and update product listings Respond to RFQs and buyer inquiries professionally Share proforma invoices, quotations (FOB pricing), and follow-ups Coordinate with CHA for documentation: Invoice, Packing List, BL, LUT, IEC Manage export packaging, delivery to port (e.g., Mundra), and client communication Follow up post-shipment for feedback, documentation, or repeat orders Domestic B2B Sales (Indiamart + Direct Leads) Handle Indiamart inquiries from PAN-India customers Share quotations, close sales, and coordinate dispatch Track payments, update buyers, and manage post-sales support Sales & Operations Maintain inquiry and follow-up trackers using Excel or Google Sheets Coordinate internally with the production/dispatch/accounting teams Ensure CRM discipline (updating buyer details, statuses, and reminders) Key Skills Required Export Sales & B2B Client Communication Alibaba Gold Supplier & Indiamart Panel Handling Export Documentation (Invoice, Packing List, CHA Coordination) Proficiency in English (spoken and written) Quotation preparation (Excel, PDF) WhatsApp, Gmail, and Google Sheets usage Order and Payment Follow-ups Basic understanding of FOB, CIF, HS Codes, IEC, GST Self-management and ability to handle full cycle independently Educational Qualification Graduation: BBA, B.Com, or B.E. (Mechanical preferred) Post-Graduation (Preferred): MBA in Marketing / International Business Additional certifications in Export-Import Management are a plus Experience 1–3 years in export sales or B2B industrial sales (preferred) Freshers with excellent English and willingness to learn may also apply Salary 15,000 – 30,000/month (based on experience) Incentives based on successful order closures Working Hours 9:00 AM to 7:00 PM Monday to Saturday (6 days) Perks Exposure to international business Opportunity to grow into Export Manager Performance-based growth and incentives Work with a fast-growing, professionally managed business How to Apply Email your resume to: niralifoodmachine@gmail.com or WhatsApp your details to: +91 7211117205 Subject line: Application for Export & B2B Sales Executive
Posted 5 days ago
1.0 - 6.0 years
3 - 3 Lacs
Chennai
Work from Office
Processing ocean documentation for shipping line, CHA, freight forwarder etc Export documentation in ocean shipping line Ocean shipping instruction submission Ocean bill of lading creation BL review Freight auditing Invoice & packing list preparation Required Candidate profile UG/PG 2+yr exp into SHIPPING DOCUMENTATION handling OCEAN DOCUMENTATION PROCESSING, CHA COORDINATION, EXPORT DOCUMENTATION, OCEAN EXPORT REGULATION etc SHIFT 1AM to 10AM Those around PERUNGUDI prefer Perks and benefits Excellent Perks. Call Silvia @ 80725 21729 now
Posted 1 week ago
10.0 - 20.0 years
8 - 10 Lacs
Chennai
Work from Office
Job Title: HEAD- Logistics Location: Chennai, Tamil Nadu, India Job Summary: We are seeking an experienced Senior Logistics Specialist with a strong background in exports documentation, global shipping, and global warehouse management. The ideal candidate will have a minimum of 15 to 20 years of experience in the field and a graduate degree. Candidates based in Chennai, Tamil Nadu, are preferred. Key Responsibilities: Prepare and review all export documentation, including commercial invoices, packing lists, certificates of origin, bills of lading, and export licenses. Ensure compliance with international trade regulations and customs requirements. Coordinate with internal teams, such as shipping and logistics, to ensure timely delivery of goods. Communicate with customers and external parties to gather necessary information and resolve any issues or discrepancies. Maintain up-to-date knowledge of all applicable export regulations and compliance requirements. Provide guidance and training to internal teams and external partners on export documentation and compliance issues. Work with customs brokers and freight forwarders to ensure that all necessary paperwork is completed and submitted in a timely manner. Monitor and track shipments to ensure that all necessary documents are in place and that shipments are progressing as planned. Maintain accurate records and files of all export documentation and related correspondence. Assist in the development and implementation of export compliance policies and procedures. Qualifications and Skills: Any bachelors degree. Post graduate Diploma or MBA will also be preferred. Minimum of 15 to 20 years of experience in export documentation, global shipping, and warehouse management. In-depth knowledge of export regulations and compliance requirements. Strong attention to detail and accuracy. Excellent communication and interpersonal skills. Ability to manage the team Ability to work independently and manage multiple projects simultaneously. Proficiency in Microsoft Office and other relevant software. Experience with customs brokerage and freight forwarding is a plus. Experience in managing large-scale logistics operations. Familiarity with logistics software and tools.
Posted 3 weeks ago
3.0 - 5.0 years
9 - 11 Lacs
Mumbai
Work from Office
Role & responsibilities Manage the Order to Cash process, Order Processing and Inbound process to ensure that products arrive in India as per agreed deadlines; while coordinating customs activity with third parties. Manage transportation and deliveries after Customs clearance. Ensure all products entering India are registered. Inbound Responsible for Monthly Order Upload process for all Brands Check if products are registered before the order are released. Shipment planning AIR/Ocean mode to meet monthly sales target. Ensures delivery of invoiced items Procuring new SKU (Stock Keeping Unit) launch details prior to start of next month ordering process. Setting up those SKUs in system/MRP (Material Requirement Planning) updation/ VAS (Value Added Services) updation/ Dechain check (life cycle of a product) viz-a-viz registration status Create file for customs, based on the Import Invoices to ensure timely Bill of Entry submission to avoid any demurrage / detention/ storage charges Ensure all shipments are recorded in the inbound tracker and communicated to CHA (Custom House Agent) & Maintaining monthly MIS of SC activity. Obtain shipping documents from the source/forwarder and forward to CHA. Ensure the shipment are cleared on time and communicate delays avoiding demurrages where possible. Seek approval for unavoidable demurrage/ detention/ storage charges from line manager. Ensuring VAS (labelling) activity completed as per PDP before shipment clearance. Ensuring that all inbound orders are delivered within the Customer Requested Delivery Date (CRDD) from Oevel (Belgium Distribution Center). Should try to minimize delays in case of contingencies like unavailable freight booking, partial shipment arrival or delay at customs. Ensure shipment has been received by the warehouse and put away, prioritizing urgent shipments as determined by the brands. Investigate discrepancy reports from Oevel, lodge claim with the source and obtain credit note for missing/damaged goods. Responsible for retailer communication on shipment arrival and sending order allocation report POD (Proof of Delivery) to cross dock warehouse and other report submission for month closing. Close shipment in the system Inwards/ complete documentation as per month end process Outbound Collate rates from freight forwarders/transporters for outbound/inbound shipments and recommend appropriate options to Supply Chain Manager Collate information on forwarder/CHA/Transporter (Service providers) performance versus agreed service levels & generate a report Follow-up on all deliveries and ensure that shipment is delivered before the affiliate sales closing deadline. To arrange appointment from retailors and coordinate with warehouse for dispatch plan. Check for MRP, Discounts, Billing price and shipping address on all documents in order to ensure a smooth flow before dispatch Prepare outbound shipping documents invoice, pod, road permit (e-way bill) POD (Proof of Delivery) on compilation of shipment delivery. Operations Manage all the deliveries after customs clearance ensuring that the stocks are dispatched in time for meeting affiliate sales closing target. Manage Non-moving inventory and providing details to Brands on Monthly basis Manage Destruction of old and expired products after obtaining necessary approvals from government departments VAS Labelling at Customs bonded warehouse. Coordinate with warehouse for 3PL movement and stocks delivery to retailors as per appointment. MIS for SC activities and Root cause analysis. . Returns Manage return to vendors for all Retailers Performing credit/debit in system for stock diverted/returned in system as per set process Master Data Activity Check material master maintenance in SAP Systems Operations and Maintenance (SRP) updation Manage VAS database as per set guideline Maintain Custom duty advance record Performing System tests of new brands in SAP prior to their launch Others Perform other duties as assigned in line with the role Manage credit note approvals Provide customs declaration. High sea sale documentation to be prepared. Dealing with custom notices as and when required and as advised by Logistics Manager. Communicating and coordinating deliveries with warehouse. New door opening dispatch planning and delivery coordination. Manage gratis order for all store and corporate employees. Coordinating and managing warehouse operations
Posted 1 month ago
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