Center Manager

We are seeking a Center Manager for a Series A Funded Ayurveda Womens Wellness Clinic

Job Profile:

Lead daily operations of fertility clinic. Convert and retain customers in clinics to establish a steady revenue stream. Accountable for clinic revenue, profits and team management.
Grow annual revenue run rate to 5 crores by end of year oneConvert 90% consultations to product purchase during 1st visit to clinicAchieve repeat consultation of 50%Achieve EBITDA margin of 30% by 4 months from launchMaintain top grade operations and service deliveryHire and manage clinic staff and upkeep of the clinic facilitiesEnsure timely inventory backfill of medicines and other suppliesComply with SOP to achieve clinic operations excellenceDeliver monthly sales & expense reports that are 95% accurateConduct periodic training program for clinic staffCreate customer centric service-focus culture- Deliver top-notch customer experience at the waiting area and reception, Ensure service consistency across 500+ customers visiting every month

Requirements:

Any Graduate / Post Graduate
Min 5 Years experience in managing an exclusive brand outlet, premium retail, fertility or wellness clinicCore skills required Operations management and service excellenceHas the knack to take ownership and independently manage clinic operationsPrior experience in PnL accountability. Thrives in an ambiguous business environment.