Manager physical security Teleperformance Global Services Private Limited

9.0 - 14.0 years

9 - 17 Lacs

Noida, Uttar Pradesh, India

On-site

Responsibilities: Ensure that written processes and procedures are available for every operational activity, with periodic revisions as needed. Ensure the Security Team provides guidance and assurance to staff, building a reputation for operational excellence. Manage and enhance the effectiveness and efficiency of support services (visitor management, material management, escorting, access control, alarm response, emergency response, surveillance, etc.), ensuring no undue complaints from customers. Maintain a professional outlook for the entire security team through close monitoring and taking corrective actions. Ensure compliance with the Site Security Activity Planner (SSAP) within the given timeline. Conduct regular briefings, provide coaching, and ensure timely refreshers for all security team members. Ensure no compromise in post manning, prepare the duty roster, and update all with changes as required. Regularly update time & attendance and leave records in the workday application. Ensure minimal overtime without exposing the business to risk. Distribute routine operations reports to all concerned parties and assist in MIS. Keep line managers informed of internal and external issues or events that may potentially impact GIA's operations by maintaining close vigilance. Record all abnormal instances in the LIR format and investigate, recommend corrective actions. Ensure an effective material management process with no undue non-compliances. Ensure an effective visitor management process with no undue non-compliances. Maintain all records according to standards, fulfilling statutory and regulatory requirements. Provide prompt, professional, and effective assistance to all internal and external customers. Assist in performance appraisals by keeping records of all positive and negative instances of each team member. Ensure all team members complete mandatory training on time. Hold all team members accountable for their non-compliances.

Posted 1 month ago

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Jr. Executive IT Yg Cutting Tools

1.0 - 2.0 years

1 - 3 Lacs

Bengaluru

Work from Office

Responsibilities Install, configure, and manage software, hardware, and printers. Monitor performance and maintain systems according to requirements. Manage data backup and CCTV surveillance systems. Upgrade systems with new releases and models. Follow up with service providers (EPABX, Firewall (Sophos), Cisco WAN Router, Lenovo Care, Printer service, etc.) to ensure their IT systems are fully functional after troubleshooting. Continuously monitor internet and PRI connections, and liaise with the ISP through phone, email, or chat until issues are resolved. Follow up on bills and renewals for services (Rediff Mail and Domain, Google Domains, EPABX AMC, SOPHOS Firewall and VPN Multiuser License, AutoCAD Annual Renewal, Biometrics Cosec, Adobe Photoshop, Printer Service Providers, ESET Antivirus, etc.). Continuously monitor IT assets and consumables, identify computers in need of replacement, and work with regional sales managers and HODs to take necessary actions. Follow up on returned laptops, damage reports, warranty claims, and insurance claims. Draft approvals, payment requests, ask for quotations, raise PRs, and follow up with the procurement team. Regularly check the status of working and non-working cameras, fix and add CCTV cameras, set up NVRs, work with HR and management, and download recordings.

Posted 2 months ago

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