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2.0 - 7.0 years

6 - 10 Lacs

Jaipur

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Job Title : Network Engineer Qualification : Bachelors degree in Computer Networking/Mathematics /Computer Science Experience : 2-4 Years Must Have Skills : Knowledge of TCP/IP in internet working communication Previous NOC experience Cisco/Juniper network certification Experience troubleshooting wireless connections > Have great judgment and an ability to work independently in a fast-paced, startup Environment > Have a knack for analytical thinking and with experience using data and to spot trends and make decisions producing actionable results > Have an extraordinary ability to multitask > Possess a high level of conscientiousness and demonstrate a hyper focused attention to detail > Extremely process oriented and love using your organizing skills to help teams run more efficiently Good to Have Skills : > Have excellent communication skills to work both with customers and coworkers Roles and Responsibilities : Monitoring 24/7 platform; network traffic and alerts Network outage alert response and initial troubleshooting Collaborating with internal and external cross-functiona l teams to resolve platform affecting issues Ensuring issues are clearly tracked, updated and documented Experience required: Experience working in a Linux environment Strong understanding of Layer 2 and Layer 3 networking (routing/switching) Possess the analytical and problem-solving skills with an ability to gather, synthesize and summarize data Excellent verbal and written communication skills Be a team player! Be able to collaborate, prioritize, and solve problems in an ever-changing environment Experience with Slack or Teams as main communication throughout the company Experience preferred: Experience with Jira Ticketing Location : Jaipur CTC Range : 10 lpa (lakh per annum) Notice period : Immediate - 30 Days Shift Timings : US Shift Mode of Interview : Virtual Mode of Work : WFO (work from office) Mode of Hire : Permanent Note : NA HR Sanjana Staffing Analyst Black and White Business Solutions Pvt Ltd Bangalore,Karnataka,INDIA. Direct Number: 8067432421| sanjana.b@blackwhite.in | www.blackwhite.in

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3.0 - 8.0 years

5 - 8 Lacs

Mumbai Suburban

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1) Monitor and Manage the Network using Monitoring tool. 2) Raise ticket with provider and track the incidents till the resolution. 3) Timely updation of issues and status to all the required stakeholders. Required Candidate profile 1) Routing & Switching - Mandatory 2) MPLS Technology - Mandatory 3) Network Monitoring & Management tools - Mandatory 4) Software Defined Network (SDN) & SD-WAN - Desirable

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3.0 - 8.0 years

3 - 5 Lacs

Chennai

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Sr Customer Service Executive - Hybrid Network Services Network (NOC and CCNA Certified) Location: Ambattur, Chennai Shift _ Rotational Shift Job Description: The role is responsible for network operations and maintenance. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes. Responsibilities CCNA Certification is Mandatory Assist / coordinate updates and backup activities Analyze audits, and follow-up with corrective action Provide technical support and guidance to Field Engineers. Act as first level technical support for problems raised in the field Co-ordinate with other departments and field operations Attend to technical complaints escalated by customer operations Generate network performance reports Maintain traffic / availability reports on a daily basis Review network problems and their resolutions Coordinate with OLO for resolution of link failures Coordinate with 3rd party vendors for resolution of hardware failures Desired Skill sets Working experience in 24-7 NOC operations Understanding of NOC operations, basics of networking Troubleshoot config issues in IP protocols like BGP, OSPF, MPLS, HSRP, VRRP, VLAN, etc. Troubleshoot complex call routing issues in Call Manager, Voice Gateways, PBX & SBC. Analysis the call flow and network quality issues Knowledge on SDH, DWDM, Carrier Ethernet Products from multiple vendors and different EMS/NMS tools Reporting Skills- collate the data and study it for meaningful analysis. Experience using network diagnosis and packet analysis tools. Able to effectively prioritize tasks in a high-pressure environment

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1.0 - 5.0 years

0 - 3 Lacs

Bengaluru

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CCNA Certified, worked on Aruba Products, switching & wireless troubleshooting, knowledge on Aruba Central

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1 - 6 years

0 - 0 Lacs

Bengaluru

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ABOUT THE POSITION: The Remote Monitoring and Diagnostics Center (RMDC) is the rst point of contact for issue resolution of the customers energy storage sites. The RMDC ensures the availability of the assets by managing incidents to complete issue resolution in a timely manner. This includes responsive reactive maintenance as well as planned preventive infrastructure maintenance. As the Remote Monitoring and Diagnostics Center , you will: Be the remote owner of large-scale energy storage sites and operate as rst and primary point of contact for all customer needs Working from our Bangalore oice location on a 24/7 rotational shift. ¢Respond to customer calls or alarms sent by the storage sites alarm system and identify the required actions or delegate/consult with technical experts within the Fluence organization ¢Act as owner of all timely reactive and preventive maintenance activities being coordinated with the customer and regions ¢Provide remote diagnostic, troubleshooting and hands-on technical support ¢Own Safety culture and ensure safety is a priority during maintenance ¢Maintain accurate records of all site activity and create professional and high-quality service reports in our service platform ¢Actively identify and own process improvements to our growing service organization to reduce costs, increase response time, improve reliability, and improve quality of our services ¢Actively feedback any improvement areas to outside of uence service organization e.g. installation or engineering teams What will our ideal candidate bring to Fluence? ¢Undergraduate degree preferred (BSEE, BSME, BSCE) or Licensed Electrician ¢Experience in bi-directional inverters, HVAC and 1000V/high current DC systems. ¢At least 2 years of related experience in electric utility or independent power producer experience within generation / operations / technical teams (Energy Storage, Coal, Gas, Solar, Hydro, Wind). ¢Proven track record of remote troubleshooting. ¢Ability to adapt to dynamic conditions and stay focused/execute on goals. ¢Must be willing to work in an environment that requires frequent phone-based customer interaction and Ability to present oneself well over the phone. ¢Excellent interpersonal skills with both external customers and internal employees. ¢Excellent MS Oice; SCADA Experience & MODBUS Experience would be major plus. ¢At least 4 years of related experience in Linux operating system experience for system administration, preferably using Red Hat/Fedora, Ubuntu, or Debian is a major plus (Certied RHCSA). ¢At least 1 year of related experience in Networking (Certied CCNA) ¢Requires ability to physically bend, stoop, sit, stand, walk, reach, climb ladders/steps, & lift up to 40lbs.

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