Care Operations Associate Fresher Job

Job Description

About the job: We are hiring a Care Operations Associate to manage coordination between patients and doctors. This includes confirming leads, scheduling consultations, following up on appointments, and ensuring smooth communication across the care journey. This is an in-office role based in our Patparganj (FIE) office in Delhi. You will work closely with our core team and contribute to building internal systems and processes that scale with the business. Key responsibilities: 1. Call new leads and explain the consultation process 2. Schedule doctor appointments and manage rescheduling or follow-ups 3. Track consultation status and update internal records 4. Support coordination between care and fulfillment teams 5. Assist in improving and organizing backend processes Who can apply: Only those candidates can apply who: are from Delhi only Salary: ₹ 2,00,000 - 3,00,000 /year Experience: 0 year(s) Deadline: 2025-07-09 23:59:59 Skills required: Client Interaction, MS-Excel, Google Docs, Coordination, Data entry, English Proficiency (Written), Hindi Proficiency (Spoken) and Effective Communication Other Requirements: Strong verbal communication in English and Hindi Comfortable handling calls with adult patients in a professional manner Basic skills in Excel or Google Sheets Reliable, organized, and eager to learn Comfortable working from our office in Delhi Interested in healthtech, operations, or startups About Company: StrideRX is a telemedicine startup focused on men's health in India. We offer doctor-led consultations and discreet delivery of FDA-approved medications for conditions like hair loss.