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0.0 - 5.0 years
2 - 3 Lacs
Chandigarh, India
On-site
Work From Office Only for Chandigarh & Mohali Location CALL SOURABH @ 9779924404 If you are interested in moving To Technical Support Process or are already working in it but looking for job change , please get in touch and we will be very happy to assist you. WE ARE CONDUCTING TELEPHONIC INTERVIEW KEY RESPONSIBILITIES AND ACCOUNTABILITIES Provide online/offline support for Global Customers. Resolve known customer issues through the use of a knowledgebase, direct use of tools, product user guides, and other reference materials. Be responsible to deliver a high quality, customer-driven, support service resolving customer enquiries at the first point of call wherever possible. Assist customer in resolving any open requests for support, assistance, information on Finances & transactions, etc. Demonstrate ownership and willingness to resolve issues in a timely manner. Demonstrates confidence and willingness to resolve customer requests or queries. Maintain and improve Customer Satisfaction by delivering against those initiatives that have been identified as crucially important during each and every customer support engagement for voice. Deliver First Call Resolution by handling customer requests and resolving customer issues as often as possible during the first contact. Ability to assess customer sentiment at all stages during the communication, to take the lead in escalating an issue on behalf of the customer and to arrange for a supervisor to mediate in the interaction if deemed necessary by you or if requested by the customer. Manages all customer communication with the appropriate level of etiquette, timeliness and professionalism, whilst working towards achieving agreed operational targets. Can interact effectively with the personnel, tools & resources in the Customer/technical Services team to help resolve customer issues (escalation points, knowledgebase tools, internal applications etc.) Completes all training and development activities in timely manner Understanding of escalation handling procedures. Note :- We don't any kind of Fee or Registration Fee or any other charges for our services Best Regards, Sourabh Bakshi Connecting The Dots +91 9779924404
Posted 2 weeks ago
0.0 - 5.0 years
2 - 3 Lacs
Chandigarh, India
On-site
Work From Office Only for Chandigarh & Mohali Location PLZ CALL SOURABH @ 9779924404 Looking for Young & dynamic who have proficient communication skills & want to pursue growth. If you are interested in moving to BPO or are already working there but looking for job change , please get in touch and we will be very happy to assist you. We are Hiring Customer Care Representatives to work for the Inbound International as well as Domestic BPO process @ Chandigarh & Mohali location to work in Inbound, E Mail, Chat & Technical Support Process Freshers / 10+2 Clear with good communication are eligible for the job Handsome Salary with Incentives Growth Opportunity for those who want to work long term Best Salary package State of Art Infrastructure , Fully Air Conditioned. Cafeteria, Gym, ATM & other facilities within premises Located in centre of town with good public transport facility Good PG accommodation available nearby office. The primary responsibilities of a Customer Service Executive is Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications. Follow up to ensure that appropriate actions were taken on customers requests. Refer unresolved customer grievances or special requests to designated departments for further investigation. Best Regards, Sourabh Bakshi Connecting The Dots +91 9779924404
Posted 3 weeks ago
0.0 - 5.0 years
2 - 3 Lacs
Chandigarh, India
Remote
Work From Office for Chandigarh & Mohali Location Hi There, We are always growing and looking for people to join MNC BPO Inbound Contact Centres in Chandigarh , Mohali Plz call Sourabh @ 9779924404 Freshers in BPO need to to be ready to Work from Office Work from Home facility can be provided to candidates with more then 6 months BPO Experience ( Must have Window 10 system with active 5 MBPS Internet ) Only candidates living in Chandigarh, Mohali need to apply Please get in touch to connect with us, were looking forward to starting a conversation with you. You are unique, so is your career. We are dedicated customer service job consultants for specific skillset, expert advice, and exciting call centre career paths & we do not charge any kind of fee or registration amount from the candidates With Connecting The Dots you will only find call centre or customer service related jobs. Whether you are Customer Service Representative , Technical Support Agent, or a Fresher looking for Job very First time, job offers provided by us are continuously updated to maximise your chances of finding a call centre related job that suits you. What makes Connecting The Dots Special: We are passionate about helping our candidates. We are curious. How can we do things better How is the job market going Whats the next step for our candidates in a company We believe in our candidates, and each other. We support one another to try new things, to keep trying, and to stay positive. Opportunity: Started my journey in the outsourcing industry by working at a contact center 20 years ago as a customer-facing agent, and through hard work and perseverance, have worked way through a number of critical roles in various companies to get the position I have today as a Founder Of Connecting The Dots .Job opportunities are now being passed by me to give you the chance to follow your dreams. What this job will give you: Facilities May Vary Process To Process Being part of a friendly, fun, upbeat team support and development of your personal skills Fun events every month Satisfaction from being part of a fast growing BPO We practice an attitude of gratitude Freshers / 10+2 Clear with good communication are eligible for the job Graduation Pursuing candidates can also apply Handsome Salary with Incentives 5 Days work International, Domestic 6 Days Growth Opportunity for those who want to work long term State of Art Infrastructure , Fully Air Conditioned. Cafeteria, Gym, ATM & other facilities within premises Located in centre of town with good public transport facilityFocusing on specialist recruitment solutions Best Regards, Sourabh Bakshi Connecting The Dots +91 9779924404
Posted 4 weeks ago
0.0 - 5.0 years
2 - 3 Lacs
Chandigarh, India
On-site
Work From Office Only for Chandigarh & Mohali Location PLZ CALL SOURABH @ 9779924404 Looking for Young & dynamic who have proficient communication skills & want to pursue growth. If you are interested in moving to BPO or are already working there but looking for job change , please get in touch and we will be very happy to assist you. We are Hiring Customer Care Representatives to work for the Inbound International as well as Domestic BPO process @ Chandigarh & Mohali location to work in Inbound, E Mail, Chat & Technical Support Process Freshers / 10+2 Clear with good communication are eligible for the job Handsome Salary with Incentives 5 Days work Cab facility for pick & drop from home Growth Opportunity for those who want to work long term 15 Days Free Guest house for outstation candidates Best Salary package State of Art Infrastructure , Fully Air Conditioned. Cafeteria, Gym, ATM & other facilities within premises Located in centre of town with good public transport facility Good PG accommodation available nearby office. The primary responsibilities of a Customer Service Executive is Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications. Follow up to ensure that appropriate actions were taken on customers requests. Refer unresolved customer grievances or special requests to designated departments for further investigation. Best Regards, Sourabh Bakshi Connecting The Dots +91 9779924404
Posted 1 month ago
1.0 - 5.0 years
2 - 3 Lacs
Chandigarh, India
On-site
Work From Office Only for Chandigarh & Mohali Location PLZ CALL SOURABH @ 9779924404 Hey Job Seekers !!! We would like to invite you for the Premium Payment Bank Inbound Process Interview Freshers & those who are already working looking for Job Change & Better Salary shouldcontactusimmediately Our client has a large Contact Centre in Tri-City Chandigarh with Capacity of 3000+ Seats This role is an inbound call centre in a friendly team for a full-time role with full on the job training. They are looking for an excellent customer service representative to join their team. You would be providing support and advice to the Premium Customers of Leading Payment Bank with friendly and efficient customer service. Main duties include: Answering inbound calls Providing detailed answers, support, and assistance Managing and resolving issues Data entry in CRM The perfect person for this job will: Have Good Communication Skills to apply as Fresher Have 1+ years of previous call centre experience to apply as Sr. CSR Have a great phone manner Be patient and willing to learn Have good technical skills in MS Office If you think you're the best person for this job Call Us Now Note :- We don't charge any kind of Consultancy Fee or Registration amount for our services Best Regards, Sourabh Bakshi Connecting The Dots +91 9779924404
Posted 1 month ago
0.0 - 5.0 years
2 - 3 Lacs
Chandigarh, India
On-site
Hi There. We hope this Job Post finds you Well Not able to find Job due to current crisis situation Well To discuss your job needs, or just to find out more about us and how call center works, please contact us at any time Call Sourabh For Telephonic Interview @ 9779924404 We are currently hiring for Voice, Chat & E-Mail Process in Premium E-Commerce process Salary is in range of 15 K to 28 K / Month & will be paid from First day of training. Is it hard to work in a call center In reality, working in a call center is like any other service . The primary difference being that all of your customer interactions happen on the phone, either through chat or answering calls each day. ... Call center life is hard work, but the hardest things in life are usually the most rewarding. Straight-upand HonestApproach We're Consultants not shiny suited sales people We're Straightup and Honest. This is reflected in the way we communicate with candidates and how we're open about what we can and can't do. It's also reflected in our approach to candidate care. This approach is fundamental to our culture. We don't charge any kind of fee or Registration charges for our services Responsive Doing it right now Being quick out of the blocks is ingrained in our culture. It doesn't matter if it's last thing on a Sunday night, or 6.30am on a Saturday morning, if it needs to be done we'll be available and get cracking. Being Responsive also means being flexible, helpful and thinking outside of the boxcharacteristics any really good recruitment consultant needs. Whatever stage of your career you're at, there is a minefield of information about job hunting. How to present your CV. How to present yourself. Knowing your skills. Knowing whether an employer is right for you. What to wear. What not to wear. And much more. Interested in joining BPO industry Handsome Salary with Incentives 5 Days work International, Domestic 6 Days Growth Opportunity for those who want to work long term State of Art Infrastructure , Fully Air Conditioned. Cafeteria, Gym, ATM & other facilities within premises Located in centre of town with good public transport facility Good PG accommodation available nearby office. Best Regards, Sourabh Bakshi Connecting The Dots +91 9779924404
Posted 1 month ago
0.0 - 5.0 years
2 - 3 Lacs
Chandigarh, India
On-site
If you are interested in moving to BPO or are already working there but looking for job change , please get in touch and we will be very happy to assist you. HIRING FOR CHANDIGARH & MOHALI LOCATION PLZ CALL SOURABH @ 9779924404 Rotational / Night Shifts for International process Your Dream Career can take a shape right here Exciting Opportunity for Top Talent to Work In Multinational BPO Graduates or BE/ B-Tech with basic Technical Trouble shooting Skills can apply for International Process Candidates with minimum qualification of 10+2 are also welcome to Apply but they must posses Excellent Communication Skills in English We are Hiring Customer Support Associates to work for the Inbound International BPO process @ Gurgaon & Chandgarh location Candidates looking for first time job or job change are also attracted to work in BPO because of the healthy work environment & employee friendly culture of BPO Industry. Handsome Salary with Incentives 5 Days work International. Domestic 6 Day Week Work Growth Opportunity for those who want to work long term State of Art Infrastructure , Fully Air Conditioned. Cafeteria, Gym, ATM & other facilities within premises Located in centre of town with good public transport facility Good PG accommodation available nearby office. Note :- We don't any kind of Fee or Registration Fee or any other charges for our services Best Regards, Sourabh Bakshi Connecting The Dots +91 9779924404
Posted 1 month ago
0.0 - 5.0 years
2 - 3 Lacs
Chandigarh, India
On-site
Work From Office Only for Bangalore & Chandigarh Location Hey There !!! Are You a Fresher & Looking Job for very First Time We'd love you to join BPO Industry. Experienced CSR already working in a BPO can apply for Higher Role & Better Salary We are always growing and looking for people to join International MNC BPO Inbound Contact Centres in Mohali & Chandigarh Please get in touch to connect with us, we're looking forward to starting a conversation with you. Call @ 9779924404 We do not charge any kind of Fee for our Services from Candidates. You are unique, so is your career. We are dedicated customer service job consultants for specific skillset, expert advice, and exciting call centre career paths. With Connecting The Dots you will only find call centre or customer service related jobs. What makes Connecting The Dots Special: We are passionate about helping our candidates. Whether they're looking for job role of taking calls as CSR or providing a chat / e mail support function in the call centre We are curious. How can we do things better How is the job market going What's the next step for our candidates in a company We believe in our candidates, and each other. We support one another to try new things, to keep trying, and to stay positive. Opportunity: Started my journey in the outsourcing industry by working at a contact center 20 years ago as a customer-facing agent, and through hard work and perseverance, have worked way through a number of critical roles in various companies to get the position I have today as a Founder Of Connecting The Dots . Job opportunities are now being passed by me to give you the chance to follow your dreams. What this job will give you: Being part of a friendly, fun, upbeat team Support and development of your personal skills Fun events every month Satisfaction from being part of a fast growing BPO We practice an attitude of gratitude Handsome Salary with Incentives 5 Days work International, Domestic 6 Days Growth Opportunity for those who want to work long term State of Art Infrastructure , Fully Air Conditioned. Cafeteria, Gym, ATM & other facilities within premises Located in centre of town with good public transport facility Good PG accommodation available nearby office. Best Regards, Sourabh Bakshi Team Connecting The Dots +91 9779924404
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
Chandigarh, India
On-site
Hi Job Seekers !!! Work from Office For Call Centre Process In Chandigarh & Mohali Required Candidate profile Excellent Communication Skills Tech Savvy Willing to work in rotational shifts Successful candidates MUST have: Good written and spoken English, as you will be communicating via live chat, emails and telephone, One must be Tech-Savvy and possess good PC skills, A genuine interest in delivering fantastic quality customer service, provide first call resolutions, and always maintaining a high level of service & focus, Must be flexible and a team player to get stuck in when the team needs you, Always be professional, punctual, and reliable Best Regards, Sourabh Bakshi Team Connecting The Dots +91 9779924404
Posted 1 month ago
0.0 - 5.0 years
2 - 3 Lacs
Chandigarh, India
On-site
WORK FROM OFFICE IN CHANDIGARH & MOHALI (ROTATIONAL SHIFTS) Hi There. We hope this Job Post finds you Well Hey Guys Are You looking for a job in BPO Customer Support Process PLZ CALL SOURABH @ 9779924404 Must have Excellent English Communication skills & ready to work In Rotational Shifts From Office Not able to find good job in a Call Center Well To discuss your job needs, or just to find out more about us and how call centre works, please contact us at any time Is it hard to work in a callcentre In reality, working in a call centre is like any other service . The primary difference being that all of your customer interactions happen on the phone, either through chat or answering calls each day. ... Call centre life is hard work, but the hardest things in life are usually the most rewarding. Straight-upand HonestApproach We're Consultants not shiny suited sales people We're Straightup and Honest. This is reflected in the way we communicate with candidates and how we're open about what we can and can't do. It's also reflected in our approach to candidate care. This approach is fundamental to our culture. We don't charge any kind of fee or Registration charges for our services Responsive Doing it right now Being quick out of the blocks is ingrained in our culture. It doesn't matter if it's last thing on a Sunday night, or 6.30am on a Saturday morning, if it needs to be done we'll be available and get cracking. Being Responsive also means being flexible, helpful and thinking outside of the boxcharacteristics any really good recruitment consultant needs. Whatever stage of your career you're at, there is a minefield of information about job hunting. How to present your CV. How to present yourself. Knowing your skills. Knowing whether an employer is right for you. What to wear. What not to wear. And much more. Best Regards, Sourabh Bakshi Connecting The Dots +91 9779924404
Posted 2 months ago
0.0 - 5.0 years
2 - 4 Lacs
Chandigarh, India
On-site
Work From Office Only for Chandigarh & Mohali Location Contact Sourabh @ 9779924404 for Job Interview Hey There!!! We would like to invite you to Join No 1 BPO Company in India with presence in non-metro cities in India like Chandigarh Jaipur & Mohali All Rounds will be Telephonic U should be in Chandigarh or Mohali at point of movement You will be part of 80,000+ people strong largest multicultural team in the company, serving 190+ global clients with Omnichannel Customer Service, Process Optimization and Automation Company in India has world-class, award-winning security measures and complies with all Security Standards and Regulations. Known for quality offerings and outstanding people practices, recognized as the No 1 BPO Company and employer of choice in India by global research and consulting firms. We are Hiring Customer Support Associates to work for the Inbound International Process Candidate must have Excellent Communication skills in English , should be ready to relocate to Indore or Jaipur & should be willing to work in Rotational (Night) Shifts Your Role: Provide a wow experience for our customers by going the extra mile enquiries are via email / chat , or via phone call Help implement new efficiencies and process to improve our customer service and speed Provide solutions to problems quickly and efficiently Design email responses to leave customers happy and satisfied Work closely with customer service team to support and motivate each other We need someone with: A caring and sympathetic nature Excellent people and social skills Very confident telephone manner Fast paced worker (at the computer) and thinker to achieve daily KPIs Must be a confident typist and have excellent grammar Ability to multi-task while providing up-to-date responses to all customers enquiries in real-time Excellent command of English language Excellent written communication Positive attitude Creative problem solving ability Ability to gain customer trust and gratitude, turn them around Youthful attitude to empathise with customer Ability to work efficiently under pressure and to stay cool Strength to work under pressure and maintain composure, this team has busy times and daily challenges What this job will give you: Being part of a friendly, fun, upbeat team Support and development of your personal skills Fun events every month Satisfaction from being part of a fast growing BPO We practice an attitude of gratitude Freshers with good communication are eligible for the job Handsome Salary with Incentives 5 Days work International, Domestic 6 Days Growth Opportunity for those who want to work long term State of Art Infrastructure , Fully Air Conditioned. Cafeteria, Gym, ATM & other facilities within premises Located in centre of town with good public transport facility Good PG accommodation available nearby office. Note :- We don't charge any kind of Consultancy Fee or Registration amount for our services Best Regards, Sourabh Bakshi Team Connecting The Dots +91 9779924404
Posted 2 months ago
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