Café staff

Job Summary:

We are seeking a dynamic and customer-focused individual to join our team as a Customer Service & Outlet Handling Executive. The ideal candidate should have prior experience in F&B chains like Haldiram's, Pizza Hut, Barista, Café Coffee Day, etc., with knowledge of ice cream service, smoothies, bakery items, and basic store operations.

Key Responsibilities:

· Customer Service:

o Greet and assist customers courteously.

o Take and serve orders efficiently with accuracy and speed.

o Address customer queries and complaints promptly and professionally.

· Product Handling:

o Prepare and serve smoothies, sundaes, gelato, ice cream scoops, and hot/cold beverages.

o Warm and plate bakery items as per standard procedures.

o Ensure hygiene and presentation standards for all served products.

· Outlet Operations:

o Operate billing and POS system; manage cash and digital transactions.

o Maintain daily sales records and shift reports.

o Assist in opening and closing of the outlet, maintaining cleanliness and safety.

o Stock monitoring and inventory handling of food and packaging items.

o Follow SOPs for food safety and cleanliness.

Skills & Requirements:

· Minimum 1-2 years of experience in similar F&B retail outlets (e.g., Haldiram’s, Pizza Hut, Barista).

· Knowledge of ice cream service, smoothies, baking, and café-style menu handling.

· Experience in cash handling and POS machines.

· Excellent communication and interpersonal skills.

· Basic hygiene and food safety understanding.

· Willingness to work in rotational shifts.

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹20,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person