Business Analyst - IT Software Company

Role & responsibilities

• Develop and maintain an understanding of customer workflows and business needs to support.
• Provide project level analysis producing required project analysis documentation (business requirements, scope matrix, use cases, sequence diagrams, future state proposals, UAT plan)
• Be responsible for direct interaction with clients including, but not limited to, eliciting comprehensive business requirements and use cases and recommending appropriate solutions.
• Identify ways to increase adoption and customer satisfaction.
• Ability to analyze and synthesize business requirements to create features and user stories meeting the business needs.
• SPOC for application/product development clarifications from both Customer and internal organization.
• Collaborating with cross functional teams throughout software development life cycle.
• Deliver informative, well-organized presentations & wireframes.
• Negotiate alternate solutions with client stakeholders.
• Work closely with the Development & Solution team to help determine the best technical implementation methods as well as a reasonable implementation timeline

Preferred candidate profile

Required prior work experience as a business analyst in IT field.

Bachelor in Computer Science or equivalent degree.

Microsoft Access and/or SQL experience strongly preferred.

Good interpersonal and Facilitation Skills.

Excellent Oral and written communication (English)

Extremely organised and Strong time management skills

Perks and benefits

Growing Company: Mobicule is leader in sales force automation via mobile devices. Innovative technologies and aspirants.

Move between Roles:We believe that change leads to growth and therefore we allow our employees to shift careers and move to different roles and functions within the organization

Get an Exposure: You get to work and deal with our valued customers and unlimited growth opportunities.

Create an Impact: Mobicule gives you the environment to create an impact on the product and transform your ideas into reality.