Business Analyst

Company Profile:

We are a leading global mobility solutions provider catering to the Business of Tomorrows. We are a subsidiary of Tech Mahindra and a part of the 19 billion $ Mahindra Group. Our solutions are deployed by over 130+ mobile service provides and financial institutions in over 95 countries and enrich the lives of over 2 Billion people globally to deliver a better future. With 18 years of experience and 8 product lines, we have seen double digit growth in the last 3 years. We enable service provides to enhance customer experience, rationalize costs, and accelerate revenue growth.

Our portfolio spans across multiple domains:

• Mobile Financial Solutions: 130+ deployments, empowering 1 billion+ people globally
• Digital Lifestyle Solutions: 65+ deployments globally
• Messaging Solutions 80+ deployments, process 1 trillion messages annually
• Consumer Value Management 40+ deployments across 25+ countries
• Mobile Data Solutions 1 billion hits/day in a single deployment
• Business Solutions 230+ million subscribers catered to in a single deployment.
• Managed Services Recent Awards/Recognitions
• We are 3 times GLOMO Award winner
• Positioned in Gartner Magic Quadrant on Integrated Revenue and Customer Management for CSPs in 2016 and 2017
• Won Africacom awards in 2017 in the Best Mobile Financial Services category

Experience

No. of requirements

Location

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Degree:

As a Business Analyst for the Fintech Product Line, you will be responsible for bridging the gap between business needs and technical solutions. You will collaborate with cross[1]functional teams, including product managers, engineers, designers, and stakeholders, to gather requirements, analyze data, and define the product roadmap. Your analytical insights and understanding of market trends will drive the development of our cutting-edge fintech wallet products. This role requires strong analytical skills, attention to detail, and a passion for delivering innovative financial solutions.

Requirement Gathering –

• Introduce existing product solutions to the client, gather client's expectation.
• Assist in mapping client expectation to the existing functionalities available in product.
• Prepare customization inputs required to meet client expectation.
• Requirement Analysis, Validation and Implementation.
• Collaborate with development team for discussing the feasibility of implementing client specific customization in the product.
• Prepare various functional documents and facilitate review of the same by various stakeholders, closure with client sign off.
• Have internal kick off for implementation with all stakeholders in order to clarify and define the project scope; apprise them of timelines that have been communicated to client.

Knowledge Transfer –

• Clarify and elaborate the scope of work to Development team.
• Project scope sharing with testing team, documentation team.

Product Validation -

• Review UAT cases provided by internal product validation team for client delivery.
• Perform sanity testing of client releases by running various test cases from UAP on the same.
• Validate that there is no gap in terms of scope and final client delivery.
• Product Training & UAT Sign off
• Review training material provided by documentation.
• Provide training to various stakeholders from client end.
• Assist client in performing UAT.
• Assist Program Management team to get sign off on the project RFP

Compliance Product Roadmap –

• Participate and assist BD team for RFP compliance, submissions and product demos.
• Proactively engage with Product Management team to envision product roadmap

Technical/Functional Skills –

• In-depth knowledge of Mobile Money developments across the globe along with terminologies.
• Awareness of latest industry trends prevalent in the domain of Mobile Money systems.
• Prior experience in Business / Systems Analysis

sweta.pandey2@comviva.com