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12.0 - 16.0 years
0 Lacs
haryana
On-site
You will be responsible for overseeing and managing the end-to-end application delivery across various platforms such as Java J2EE, Microsoft, SAP, etc. You will need to ensure that all application managed services are compliant with organizational policies, data privacy regulations, and security standards. Additionally, you will be required to build and configure automation tools to optimize application monitoring, deployment, and support processes. You will also play a key role in solutioning application-related RFPs and Bids from an end-to-end perspective and creating enterprise architecture solutions. As a Subject Matter Expert (SME) for application development, solutioning, maintenance, and optimization, you will provide direction and guidance to development and support teams. Your expertise in DevOps practices and automation tools such as Jenkins and Ansible, along with experience in managing large-scale enterprise systems, will be crucial for this role. Your strong orientation in Enterprise Architecture, certifications in Java, Microsoft technologies, TOGAF, and experience with tools like ServiceNow, JIRA, or similar for monitoring, delivery, and service management will be highly desirable. Ideal candidates should have a Bachelor's degree in computer science, Information Technology, or a related field, along with 12+ years of experience in managing application services for enterprise systems. Proven experience with application lifecycle management, hands-on experience with incident, problem, release, and change management processes, as well as a strong understanding of SAP and other ERP platforms are preferred qualifications. Experience working in cloud-based environments such as AWS and Azure is a plus. In this role, you should have 15 years of Delivery & Implementation experience in all ITIL processes, knowledge and experience of IT enablement tools across a mix of OEMs, and a good understanding of AI/ML concepts and implementation from an automation perspective. You should also possess the capability of building metrics and dashboards for operational excellence and management reporting, designing ITIL process-based delivery, and the ability to build and manage teams from an Automation and ITIL governance perspective. Excellent customer engagement and communication skills, multi-vendor exposure, and excellent vendor management skills are essential for success in this role. Industry Certification in ITIL v4 Foundation is required, and further levels would help add more credibility. Experience of supporting Indian domestic customers is preferred.,
Posted 5 days ago
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