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0.0 - 3.0 years
2 - 3 Lacs
Mohali
Work from Office
DETAILED JOB DESCRIPTION Organization: Alaric Ventures Location: Bestech Towers (Sector 66-Mohali) Position: Customer Care representative Experience: 1-3 years and Freshers can also apply Why to Join ALARIC VENTURES Known as career builders and paymasters. Best and unbeatable benefits for the employees. Effective career and financial progression system. Most organic and friendly work environment. Plethora of success and growth stories. Position Overview: We are looking for a highly motivated and enthusiastic Individual for Customer care representative role for our US clients infrastructure management. You will be responsible for troubleshooting Internet browsers (EDGE, Firefox and Mozilla). Being a Customer care representative this is an excellent job opportunity to start your career as IT Support and develop your skills in a dynamic and supportive environment. Required skills: Excellent Interpersonal skills Strong problem-solving skills and attention to detail. Eagerness to learn and adapt to new technologies. Ability to work well in a team and independently. Analytical and troubleshooting skills. Knowledge about internet browsers EDGE, Mozilla and Firefox Basic understanding of Operating systems (windows) Education and/or Experience: Any Technical qualifications (BCA, Btech, B.Sc.-IT). 1-3 years of experience and Freshers can also apply. This position offers the opportunity to work with a variety of US clients, ensuring their IT infrastructures are secure, efficient, and capable of supporting their business objectives. Join our team and apply your skills in a dynamic, supportive environment that values professional growth and client success. Client Service: Provide outstanding client service, responding promptly and professionally across communication channels. Cultivate and maintain long-term client relationships, emphasizing exceptional service and understanding of client needs. Shift timing and working hours: Night shifts and Rotational shifts 5 Days working in a week Benefits and compensation: Group Health insurance and other benefits. The Best working culture and opportunities for professional growth. Learning opportunities in leading technologies Compensation as per Market Standard Training and development programs.
Posted 1 week ago
0.0 - 5.0 years
3 - 4 Lacs
Chandigarh
Work from Office
Organization: Alaric Ventures Location: Bestech Towers (Sector 66-Mohali) Position: Customer Care Representative Experience: 0-3 Why to Join ALARIC VENTURES Known as career builders and paymasters. Best and unbeatable benefits for the employees. Effective career and financial progression system. Most organic and friendly work environment. Plethora of success and growth stories. Position Overview: We are looking for a highly motivated and enthusiastic Individual for Customer care representative role (Technical process) for our US clients infrastructure management. You will be responsible for troubleshooting Internet browsers (EDGE, Firefox and Mozilla). Being a customer care representative, this is an excellent job opportunity to start your career as IT Support and develop your skills in a dynamic and supportive environment. Required skills: Excellent Interpersonal skills Strong problem-solving skills and attention to detail. Eagerness to learn and adapt to new technologies. Ability to work well in a team and independently. Analytical and troubleshooting skills. Knowledge about internet browsers EDGE, Mozilla and Firefox Basic understanding of Operating systems (windows) All Rights Reserved With ALARIC VENTURES - Bestech Business Towers, Sector 66, S.A.S Nagar, Mohali, CHANDIGARH Education and/or Experience: Any Technical qualifications (BCA, Btech, B.Sc.-IT). 1-3 years of experience and Freshers can also apply. This position offers the opportunity to work with a variety of US clients, ensuring their IT infrastructures are secure, efficient, and capable of supporting their business objectives. Join our team and apply your skills in a dynamic, supportive environment that values professional growth and client success. Client Service: Provide outstanding client service, responding promptly and professionally across communication channels. Cultivate and maintain long-term client relationships, emphasizing exceptional service and understanding of client needs. Shift timing and working hours: Night shifts and Rotational shifts 5 Days working in a week Benefits and compensation: Group Health insurance and other benefits. The Best working culture and opportunities for professional growth. Learning opportunities in leading technologies Compensation as per Market Standard Training and development programs.
Posted 1 week ago
3.0 - 8.0 years
7 - 9 Lacs
Bengaluru
Work from Office
Browser Support /Windows System Engineer 3+ years technical support, technical consulting experience, or information technology experience Shift Hours: 6.30 PM onwards, Evening and night Shift Mode of Work: Work from Office Job Status: Permanent with Launch IT, Current project duration is of 18 months Job Location : Bangalore Skills and Responsibilities investigate, and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. understand and resolve customer issues, through training and readiness. Technical proficiency in the installation, deployment, configuration of IE and Edge Window Troubleshooting and Deployment IIS Server experience Deep knowledge in troubleshooting technologies like IE and Edge. Deep understanding of HTTP and other application layer protocols Good understanding of networking fundamentals, including network, transport and security layers, specifically including TCP, IP, FTP, SSL, TLS protocols Experience in web application fundamentals, client deployment of Web, Browser based applications. A good understanding of the concepts of Operating Systems, networking and basic group policy is required.
Posted 1 week ago
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