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7.0 - 11.0 years
0 Lacs
karnataka
On-site
Tricog is a healthcare tech product-based company located in Bangalore, dedicated to revolutionizing healthcare by offering predictive virtual diagnostic solutions for cardiovascular diseases. As part of our mission to transform the healthcare management system, we are seeking a passionate communications specialist to spearhead our brand storytelling and positioning endeavors. Working closely with the CEO, you will be responsible for crafting compelling narratives that enhance public trust and showcase our impact in cardiovascular med-tech. This role as our inaugural communications hire entails defining and amplifying Tricog's voice across various platforms, bringing forth the human stories behind our technology and establishing our presence as a reputable and trusted brand within the healthcare industry. Your key responsibilities will include: - Brand Storytelling: Formulating and implementing a cohesive communication strategy to produce content that showcases the tangible impact of our innovations. - Content Creation: Writing and editing high-quality narratives such as case studies, articles, press notes, and social media posts by conducting interviews with clinicians, patients, and internal teams. - PR & Visibility: Boosting Tricog's media presence through press relations, events, and thought leadership initiatives led by the founder. - Campaigns & Fieldwork: Taking charge of online and offline brand campaigns, and visiting hospitals/clinics to gather real-life stories, visuals, and testimonials. - Cross-Functional Alignment: Collaborating with product, marketing, and sales teams to ensure a unified brand message. - Brand Monitoring: Monitoring media visibility, audience engagement, and brand sentiment to adjust strategies accordingly. The ideal candidate will possess: - 7-10 years of experience in communications, PR, or content roles, with a preference for backgrounds in healthcare, tech, or B2B sectors. - A background in Mass Communications/Journalism is essential. - Strong writing skills with an ability to craft engaging stories and simplify technical subjects. - Strategic mindset with a strong sense of ownership and execution capabilities. - Previous experience collaborating closely with founders or CXOs would be advantageous. - Willingness to travel and engage with frontline stakeholders such as doctors, hospitals, and clinics.,
Posted 6 days ago
1.0 - 5.0 years
0 Lacs
haryana
On-site
As a valuable member of our team, you will be responsible for providing pre-sales and post-sales customer support through various channels such as email, online chat, and phone (both inbound and outbound). Your duties will include handling inquiries related to product information, stock availability, shipping details, order status, returns/exchanges, and refunds. It will be your responsibility to address customer complaints effectively, offer suitable solutions and alternatives promptly, and ensure customer satisfaction within specified timeframes. In addition to customer support, you will be tasked with listing and updating products on our company's website to enhance online sales. Your role will also involve creating and updating website banners regularly, as well as running social media advertising campaigns to promote our brand effectively. You will be expected to develop engaging written and visual content for each social media campaign and monitor the company's brand presence across various social media platforms. We are seeking an individual with prior experience in managing online portals and a strong understanding of order processing, cataloging, product listing, inventory management, and vendor coordination. It will be your responsibility to monitor and maintain the optimal functionality of our website and keep a close eye on sales performance, promotional activities, marketing strategies, and social media engagements across digital platforms. The successful candidate must have access to a personal laptop and be available for full-time employment during day shifts. As part of our team, you will have the opportunity to earn performance bonuses based on your contributions. While a Bachelor's degree is preferred, we value relevant work experience, with at least 1 year in a similar role and a minimum of 1 year in e-commerce operations. If you are passionate about e-commerce, possess the necessary skills and experience, and are ready to take on a dynamic role in a fast-paced environment, we look forward to receiving your application. Join us in driving our online business forward and delivering exceptional customer experiences.,
Posted 1 week ago
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