Branch Representative – Warehouse, Logistics & Sales

Key Responsibilities:

Warehouse Operations:

• Supervise day-to-day activities such as stock receipt, storage, and dispatch
• Maintain inventory accuracy through regular stock checks and system updates
• Ensure goods are arranged, labelled, and stored as per SOPs
• Maintain cleanliness and safety within the warehouse environment

Logistics Coordination:

• Coordinate with transporters and delivery teams for on-time dispatch and delivery
• Track shipments and ensure timely communication with customers on delivery schedules
• Prepare and maintain delivery documentation (invoices, challans, gate pass, etc.)

Sales Support:

• Support the local sales team with order processing and product availability updates
• Handle customer inquiries and provide product information when needed
• Build and maintain strong relationships with retailers/distributors in the region
• Share sales leads and market feedback with the regional sales manager

Reporting & Administration:

• Maintain accurate records of inventory, dispatch, and sales-related activities
• Submit daily/weekly reports to HO/management regarding stock, orders, and local performance
• Ensure timely billing and support the accounts team with documentation

Key Performance Indicators (KPIs):

• On-time delivery rate
• Inventory accuracy (%)
• Sales-led conversion and order fulfilment rate
• Customer satisfaction and repeat order volume

Skills Required:

• Knowledge of inventory and dispatch processes
• Basic sales and customer service knowledge
• Good communication and coordination skills
• Proficiency in MS Excel and basic ERP/billing tools
• Ability to multitask and work independently

Benefits:

• Travel and mobile allowance (if applicable)
• Opportunity to work across multiple business functions
• Career growth into operations or sales leadership

Job Types: Full-time, Permanent

Pay: ₹35,000.00 - ₹40,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Schedule:

• Day shift

Experience:

• warehouse/logistics operations / sales: 8 years (Required)

Work Location: In person