Branch Manager

Level Assistant Manager / Manager

Responsibilities

Sales Objectives

• Drive identified initiatives in the branch to achieve the overall sales objectives.
• Identify & effectively implement Major and Key initiatives at branch level in the areas of Market Development & Sales Operation
• Identify the critical issues of the branch affecting sales & take remedial action.
• Continuously monitoring the achievement of targets by keeping close check on monthly/weekly basis.
• Ensure satisfactory resolution of client queries and concerns in timely manner within that branch.
• Enhance branch productivity
• Validate feedback and data and report it to the Zonal Head.
• Ensure timely recovery of the outstanding amount in the branch.
• Ensure sales targets for the branch are met in terms of sales from existing clients, returning clients and new clients.

People Management

• Ensuring manpower management within the branch to ensure seamless functioning of the branch operations including training and development of the existing workforce.
• Implement the performance and potential management system including career planning & development of key employees in the branch
• Identify poorly performing branch employees and take suitable remedial actions

Market Connect

• Engage with all the Customers in the branch to ensure continuous business engagement
• Collect feedback on all aspects of the business including product quality, pricing, competition activities, schemes, etc.
• Highlight the support required from HO to the zonal head.

Competencies & Qualities for an ideal candidate

• The ability to work under pressure.
• Confidence, drive and enthusiasm.
• Decision-making ability and a sense of responsibility.
• Planning and organizational skills.
• Commercial acumen.
• Excellent communication and negotiation skills.
• Should have excellent interpersonal skills.