4.0 - 8.0 years

15 - 30 Lacs

New Delhi, Pune, Delhi / NCR

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Role & responsibilities: 2+ years experience in BMC Discovery/ADDM Administration, Operations and Enhancements. BMC Discovery Alert monitoring and remediations Troubleshooting failed daily discovery scans and handling them on an Ad-hoc basis. Work with responsible teams to rectify issues related to Discovery scanning failures. Disk Management on partitioning and performing swap as per suggestion under disk management Monthly Update of TKU and EDP to get TPLs updated. Discovery appliance OS Upgrade monthly. Database Compaction for defragment the data in appliance storage. User Queries creation as per the user requirement. Compressing alerts on baseline and updates Health Check Discovery Application and Servers for any potential issues. Troubleshooting integration-related scan issues (Like integrated with Orchestration Tools etc.) Troubleshooting CMDB sync issues Extensive experience in Dashboard and Reporting. Experience in upgrading Discovery components. Moderate experience in TPL (language) Salary No Bar for right candidate

Posted 2 weeks ago

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Customer Support/ Application Support - Pune (Contractual) Zkonsult Innovative Solutions

3 - 8 years

6 - 7 Lacs

Nagpur, Nashik, Pune

Work from Office

We are hiring for one of the leading MNC's Role - Customer Support/ Application Support (Contractual) Experience Req - 3+ Years Location - Pune Description: The Technical Support Analyst/Staff Technical Support Analyst is responsible for working with customers to diagnose, troubleshoot, debug and resolve product issues of moderate scope. This individual takes ownership of and exercises judgment within defined procedures and practices to determine appropriate actions to resolve customer issues. Qualification: • Minimum 3 years in a Technical Support Role with software product. • Linux/Unix Certification is a plus • Strong knowledge on one of the UNIX/Linux operating systems. • Basic knowledge of windows and experience on application/production server. • Added Advantage o Database (Basics of PL SQL, DB-log analysis, system activity report, etc) o Windows Administration Active Directory, Domain controllers. o Knowledge of Cloud, Dockers, Kubernetes o Virtualization (VM Hypervisors, VM Administration, HyperV, LDOM) o Powershell and Kerberos Authentication • Hands-on experience of troubleshooting on operating systems. • Excellent Communication skills & experience on working with global customers. • Good troubleshooting skills and Flexible with work hours. • Ready to work in rotational shift and/or weekend shift. Desired and Required Skills: • Experience in BMC Discovery/ADDM 11.x, 12.x., 21.x, 22.x, 23.x, 24.x • Basic knowledge of TPL Programming and Application Modelling • Experience integrating BMC Discovery with CMDB and/or ServiceNow. • ITIL Foundation Certification is a plus

Posted 1 month ago

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