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2.0 - 5.0 years
5 - 7 Lacs
Gurugram
Work from Office
Responsibilities Conduct pre-event planning sessions with clients to understand their requirements and objectives and enable the appropriate technology setup for the specified time. Assist wth all AV operations-related tasks, ensuring the highest quality standards are met for each event. Plan, coordinate, and execute live production events, including setup, operation, and breakdown of Live Streaming and AV equipment. Coordinate with internal and external stakeholders to ensure all technical and logistical aspects of events are addressed. Monitor the health of AV equipment and video endpoints to ensure proper maintenance and optimal performance. Develop and implement best practices for AV operations and live event production, continuously seeking ways to improve efficiency and effectiveness. Interact with all the team members across USI offices to stay updated on ongoing processes and new changes, ensuring consistent standards are maintained across the board to deliver a uniform client experience. Required Technical Skills: 1-4 years working knowledge of live event production, intake, and workflow experience. Setting up equipment in collaboration space and at events from initial setup to wrap-up. Diagnosing and troubleshooting issues related to AV equipment during testing and events. Intermediate-level Experience with event technology platforms and AV equipment. Should have had exposure to producing events on Virtual and Web Conferencing Platforms Experience on troubleshooting L1/L2 incidents related to Virtual Event Platforms such as Zoom, Teams, etc. including having the ability to recommend technical workarounds as needed. Working knowledge on videoconference products such as the Poly X30/50/70, Cisco Room Bars, Poly Clariti manager etc. including the ability of troubleshoot L1/L2 issues from the platform UI. Experience working on ticketing tools such as ServiceNow is essential. Certification or additional degrees in AV, Sound engineering or related field is a plus.
Posted 2 weeks ago
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