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5 Job openings at Black Swan Business Setup Services
Customer Support Representative

Kolkata, West Bengal

0 years

INR 0.2 - 0.25 Lacs P.A.

On-site

Full Time

Job description Company Name: Black Swan Business Setup Services Job Title: Customer Care Executive/ Lead Prequalification Executive (Cold Calling) Location: New Town, Kolkata Department: Business Development / Sales Support Reports To: Sales Manager Job Summary: We are seeking a proactive and detail-oriented Lead Prequalification Executive to manage inbound and outbound lead calls, qualify potential clients, and support the sales team. The ideal candidate will have excellent communication skills and the ability to handle a high volume of calls efficiently. Preference will be given to candidates of Chinese or Anglo-Indian descent due to current team requirements. Key Responsibilities: Make 100+ cold calls per day to potential leads for new business setups. Call and qualify leads received from various sources like Social Media, emails, watsapp Prequalify all incoming leads received via email or WhatsApp and assign to consultants via CRM. Assign leads to the appropriate sales consultants in the CRM after verifying lead quality. Maintain accurate and up-to-date records of lead interactions and outcomes. Attend scheduled training programs to stay updated on services and communication skills. Take over team member's work responsibility during her absence (primarily call handling and lead routing). Requirements: Excellent verbal and written communication skills in English. Strong organizational skills with attention to detail. Prior experience in cold calling, lead management, or telemarketing in International BPO is preferred. Comfort with CRM tools and data entry. Ability to handle high call volumes and multitask effectively. Preferred nationality: Chinese or Anglo-Indian (for language/cultural support purposes). Team player with a proactive attitude and willingness to learn. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Paid sick time Paid time off Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Paid sick time Paid time off Schedule: Day shift Supplemental Pay: Performance bonus Language: English (Required) Hindi (Preferred) Work Location: In person

Customer Support Representative

Calcutta

0 years

INR 0.2 - 0.25 Lacs P.A.

On-site

Full Time

Job description Company Name: Black Swan Business Setup Services Job Title: Customer Care Executive/ Lead Prequalification Executive (Cold Calling) Location: New Town, Kolkata Department: Business Development / Sales Support Reports To: Sales Manager Job Summary: We are seeking a proactive and detail-oriented Lead Prequalification Executive to manage inbound and outbound lead calls, qualify potential clients, and support the sales team. The ideal candidate will have excellent communication skills and the ability to handle a high volume of calls efficiently. Preference will be given to candidates of Chinese or Anglo-Indian descent due to current team requirements. Key Responsibilities: Make 100+ cold calls per day to potential leads for new business setups. Call and qualify leads received from various sources like Social Media, emails, watsapp Prequalify all incoming leads received via email or WhatsApp and assign to consultants via CRM. Assign leads to the appropriate sales consultants in the CRM after verifying lead quality. Maintain accurate and up-to-date records of lead interactions and outcomes. Attend scheduled training programs to stay updated on services and communication skills. Take over team member's work responsibility during her absence (primarily call handling and lead routing). Requirements: Excellent verbal and written communication skills in English. Strong organizational skills with attention to detail. Prior experience in cold calling, lead management, or telemarketing in International BPO is preferred. Comfort with CRM tools and data entry. Ability to handle high call volumes and multitask effectively. Preferred nationality: Chinese or Anglo-Indian (for language/cultural support purposes). Team player with a proactive attitude and willingness to learn. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Paid sick time Paid time off Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Paid sick time Paid time off Schedule: Day shift Supplemental Pay: Performance bonus Language: English (Required) Hindi (Preferred) Work Location: In person

Digital Marketing Manager

India

2 - 4 years

INR 3.6 - 6.0 Lacs P.A.

On-site

Full Time

Role Overview : We are seeking a results-driven Digital Marketing Executive/Manager with a strong focus on performance marketing , SEO , and campaign management . The ideal candidate must be proficient in generating qualified leads , managing funnels, optimizing ROAS and CPC , and leveraging AI tools to boost efficiency, content quality, and data analysis. This role demands creativity, strategic thinking, and a data-driven approach. Key Responsibilities : Plan, execute, and manage paid advertising campaigns across platforms like Google Ads , Meta (Facebook & Instagram) , and others. Generate qualified leads through targeted campaigns, effective funnel management, and landing page optimization. Monitor key metrics including ROAS , CPC , CTR , and conversion rates , and take corrective action to improve performance. Conduct in-depth keyword research and implement best practices in on-page and off-page SEO . Develop and publish engaging content including blogs, social media posts, and email campaigns to drive traffic and engagement. Use AI-powered tools (e.g., ChatGPT, Jasper, Surfer SEO, Copy.ai, Grammarly, Canva AI, HubSpot AI, SEMrush AI tools) to: Generate content ideas and ad copy. Optimize blog posts and web pages for SEO. Automate reporting and campaign analysis. Personalize marketing campaigns and email workflows. Track website analytics and campaign performance using Google Analytics , Search Console , and AI-based dashboards. Collaborate with designers and the Dubai team to ensure consistent branding and messaging. Suggest and test A/B variations using AI for better targeting and higher conversions. Manage and optimize marketing budgets to ensure maximum output per dirham/rupee spent. Requirements : 2–4 years of proven experience in digital marketing , particularly in performance and paid media . Strong knowledge of Google Ads , Meta Business Suite , and SEO best practices . Experience with AI content generation, keyword analysis, and campaign optimization tools. Ability to analyze campaign data and generate actionable insights. Excellent writing skills with a knack for creating engaging blogs and content. Proficiency in marketing funnel strategy, remarketing, and audience segmentation. Highly organized, self-motivated, and comfortable working in a fast-paced, result-oriented environment. Preferred Qualifications : Bachelor’s degree in Marketing, Communications, Digital Media, or related field. Certifications in Google Ads , Meta Blueprint , or AI marketing tools (e.g., HubSpot AI, SEMrush AI). Prior experience working in coordination with international teams is a plus. What We Offer : A dynamic work environment with exposure to AI-driven marketing strategies. Opportunity to work closely with the Dubai head office team. Learning and growth opportunities in a fast-scaling organization. Competitive salary and performance-based incentives . Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹50,000.00 per month Benefits: Cell phone reimbursement Paid sick time Paid time off Schedule: Day shift Monday to Friday Supplemental Pay: Commission pay Yearly bonus Work Location: In person Expected Start Date: 05/07/2025

Senior Accountant

Mumbai

3 years

INR 3.0 - 4.8 Lacs P.A.

On-site

Full Time

Company: A CA Firm Job Title: Senior Accountant Job Description We are seeking a highly skilled and experienced Accountant proficient in Tally, Zoho Books, and QuickBooks. The ideal candidate will have a strong grasp of Indian GST and Income Tax compliances, and be capable of independently managing accounting functions, preparing financial statements, and ensuring statutory compliance. *Key Responsibilities:* * Maintain and update books of accounts using Tally, Zoho, and QuickBooks * Prepare monthly, quarterly, and annual financial statements * Handle GST filings, reconciliations, and related compliances * Manage TDS, Income Tax filings, and coordinate tax audits * Reconcile bank statements and ensure accuracy of all transactions * Assist in budgeting, forecasting, and variance analysis * Coordinate with auditors and regulatory authorities as required *Requirements:* * Minimum 3–5 years of accounting experience * Strong command over Tally (including advanced features), Zoho Books, and QuickBooks * In-depth knowledge of Indian taxation (GST, TDS, Income Tax) * Excellent attention to detail and analytical skills * B.Com/M.Com/CA Inter or equivalent qualification preferred Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Cell phone reimbursement Paid sick time Paid time off Schedule: Day shift Monday to Friday Work Location: In person Speak with the employer +91 9167524864

Digital Marketing Manager

Calcutta

5 years

INR 6.0 - 9.6 Lacs P.A.

On-site

Full Time

Job description Role Overview : We are seeking a results-driven Digital Marketing Executive/Manager with a strong focus on performance marketing , SEO , and campaign management . The ideal candidate must be proficient in generating qualified leads , managing funnels, optimizing ROAS and CPC , and leveraging AI tools to boost efficiency, content quality, and data analysis. This role demands creativity, strategic thinking, and a data-driven approach. Key Responsibilities : Plan, execute, and manage paid advertising campaigns across platforms like Google Ads , Meta (Facebook & Instagram) , and others. Generate qualified leads through targeted campaigns, effective funnel management, and landing page optimization. Monitor key metrics including ROAS , CPC , CTR , and conversion rates , and take corrective action to improve performance. Conduct in-depth keyword research and implement best practices in on-page and off-page SEO . Develop and publish engaging content including blogs, social media posts, and email campaigns to drive traffic and engagement. Use AI-powered tools (e.g., ChatGPT, Jasper, Surfer SEO, Copy.ai, Grammarly, Canva AI, HubSpot AI, SEMrush AI tools) to: Generate content ideas and ad copy. Optimize blog posts and web pages for SEO. Automate reporting and campaign analysis. Personalize marketing campaigns and email workflows. Track website analytics and campaign performance using Google Analytics , Search Console , and AI-based dashboards. Collaborate with designers and the Dubai team to ensure consistent branding and messaging. Suggest and test A/B variations using AI for better targeting and higher conversions. Manage and optimize marketing budgets to ensure maximum output per dirham/rupee spent. Requirements : 5+ years of proven experience in digital marketing , particularly in performance and paid media . Strong knowledge of Google Ads , Meta Business Suite , and SEO best practices . Experience with AI content generation, keyword analysis, and campaign optimization tools. Ability to analyze campaign data and generate actionable insights. Excellent writing skills with a knack for creating engaging blogs and content. Proficiency in marketing funnel strategy, remarketing, and audience segmentation. Highly organized, self-motivated, and comfortable working in a fast-paced, result-oriented environment. Preferred Qualifications : Bachelor’s degree in Marketing, Communications, Digital Media, or related field. Certifications in Google Ads , Meta Blueprint , or AI marketing tools (e.g., HubSpot AI, SEMrush AI). Prior experience working in coordination with international teams is a plus. What We Offer : A dynamic work environment with exposure to AI-driven marketing strategies. Opportunity to work closely with the Dubai head office team. Learning and growth opportunities in a fast-scaling organization. Competitive salary and performance-based incentives . Job Types: Full-time, Permanent Pay: ₹50,000.00 - ₹80,000.00 per month Benefits: Cell phone reimbursement Paid sick time Paid time off Work Location: In person Expected Start Date: 30/07/2025 Job Types: Full-time, Permanent Pay: ₹50,000.00 - ₹80,000.00 per month Benefits: Cell phone reimbursement Paid sick time Paid time off Work Location: In person

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