3 Biometric Systems Jobs

As a Computer Hardware Technician/Engineer at our company located in Sure 60 Murthal, you will be responsible for the installation, maintenance, and repair of computer systems and hardware components. Your role will involve a deep understanding of hardware architecture, troubleshooting methods, and providing technical hardware support to internal teams. You will be tasked with installing, configuring, and maintaining desktop and laptop computers, servers, printers, and other hardware. Additionally, diagnosing and resolving hardware issues such as motherboard failures, RAM issues, CPU malfunctions, and peripheral problems will be part of your daily responsibilities. You will also need to replace or upgrade hardware components when necessary and perform system tests to ensure hardware compatibility and stability. Collaboration with IT teams for seamless software-hardware integration, managing hardware inventory, orders, and documentation, providing support for network devices like routers, switches, and modems, as well as maintaining and repairing hardware used in internal departments such as CCTV and biometric systems will be essential aspects of your role. It is crucial to stay updated with the latest trends in computer hardware to deliver efficient solutions. To qualify for this position, you should hold a diploma or degree in Computer Science, IT, or a related field. Previous experience as a hardware technician or in a similar role is required. Your expertise in hardware installation, repair, and maintenance, familiarity with system BIOS, firmware updates, and driver installation, ability to interpret technical manuals and schematics, exceptional problem-solving skills, and attention to detail will be highly valued. You must also demonstrate the capability to work both independently and collaboratively within a team environment. Preferred qualifications include advanced hardware knowledge, experience with hardware-level diagnostics tools and software, and familiarity with assembling custom-built PCs and servers. The work environment for this role primarily consists of an office or IT lab setting with occasional on-site support for departments or clients, which may involve lifting heavy hardware items. If you are passionate about computer hardware, possess the necessary skills and qualifications, and thrive in a dynamic technical environment, we encourage you to apply for this full-time Computer Hardware Technician position.,

As a Desktop Support Engineer, your primary responsibility will be to provide technical assistance and support to end-users. This includes troubleshooting hardware and software issues, installing and configuring systems, and ensuring the smooth operation of desktop environments. Your key responsibilities will revolve around hardware and software management. You will be tasked with installing, configuring, and upgrading PCs, laptops, and related equipment. It will also be your responsibility to troubleshoot any hardware and software issues that may arise, as well as install and configure operating systems and applications. Additionally, maintaining and updating computer inventory and equipment, and monitoring the performance of the company's desktop infrastructure will be crucial aspects of your role. In addition to hardware and software management, you will also be expected to provide instructions or directly set up desktop hardware, assist with the installation of computer software and operating system updates, and maintain detailed logs of support provided. You will also be responsible for resolving issues related to LAN/WAN, VoIP telephone, biometric, and AV systems connections, customizing desktop applications based on user needs, advising on software and hardware upgrades, and creating technical reports and manuals. Staying up-to-date with the latest advancements in computing technology will be essential, as you will need to train end users on new software and IT regulations, coordinate desktop changes to prevent deployment collisions, and participate in incident handling and projects related to desktop changes. When it comes to technical support, you will diagnose and resolve common issues such as network connectivity, password resets, email access, and printer problems. You will be responsible for tracking these issues from initial report to final resolution, guiding users with step-by-step instructions to resolve problems, and providing help desk support via phone, email, chat, or ticketing systems. To qualify for this role, you should have a BE or Diploma in a related field and possess a minimum of 1 to a maximum of 3 years of experience. Your ability to effectively manage hardware and software, provide technical support to end-users, and stay current with industry advancements will be critical to your success in this position.,

We are seeking a skilled Voice Biometrics Support Engineer to join our team in India. The ideal candidate will have a solid background in technical support and a passion for voice recognition technologies. Job description The job holder will be qualified as Bachelor of Engineering (Electronics and Communications) or equivalent. The ideal candidate for this role will have good leadership skills, with appropriate technical expertise Experience of at least 10 years within Telecommunication having worked on Contact Center Technologies Experience in Financial industry would be preferred Experience of at least 5 years in Voice Biometrics technologies (including Nuance) is requirement for this role Familiar with Genesys Architecture and Integration of various / multiple channels into Genesys Stability and scalability, enhancements, improvements Extensive experience of NGT and associated ecosystems including SBC, SIP, networking & voice Partner with senior business stakeholders, CC heads and other architects within HSBC / ITID to come up work a common workable solution Experience in working with global teams, especially UK / HKG Good understanding of networking topologies and their associated interconnectivity with the LAN/WAN infrastructure, Contact Centre infrastructure. Vendor communication/relationship. Experience on Genesys, Nuance, Cisco etc. Be part of a team that performs sustainable continuous improvement, identifying and removing organisational barriers affecting the team, processes and products owned Maintain an agile mind-set by adopting the practices and processes identified as being required for our domain, leveraging agile delivery methods, associated frameworks (e.g., Lean) and Bank tools (e.g., JIRA) to do this