3.0 - 8.0 years

8 - 15 Lacs

Bengaluru

Work from Office

Job Summary: We are seeking a technically skilled and proactive IT Specialist to support the Design & Engineering department in managing and maintaining software systems essential for Building Information Modeling (BIM) workflows and 3D visualizers. The ideal candidate should possess hands-on experience with Autodesk software products including 3Ds Max, Revit, AutoCAD, Navisworks, and BIM-related plugins. This role requires a strong understanding of software installations, troubleshooting, user support, and ensuring optimal performance of the design software environment. Key Responsibilities: Provide technical support for Autodesk software suite including3Ds max, Revit, AutoCAD, Navisworks, and associated BIM tools/plugins. Perform installation, configuration, activation, and troubleshooting of Autodesk and BIM-related software across multiple user systems. Collaborate with the BIM and Design Technology team to ensure smooth functioning of modeling tools and workflows. Support the deployment of updates, patches, and licensing for Autodesk products. Coordinate with the central IT team for system compatibility, software provisioning, and hardware requirements. Monitor and optimize software performance, user issues, and crashes. Assist in managing cloud-based collaboration tools like Autodesk Construction Cloud/BIM 360, if applicable. Maintain software documentation, installation guides, and troubleshooting logs for internal use. Provide periodic training or support sessions to D&E staff on basic software usage and updates. Requirements: Bachelors degree or diploma in Information Technology, Computer Science, or a related field. Minimum 3 years of experience in IT support with exposure to AEC software tools. Proficient in Autodesk software suite: Revit, AutoCAD, Navisworks and 3Ds Max, Enscape . Experience with BIM plugins, extensions, and cloud platforms like BIM 360 / ACC is a plus. Strong troubleshooting, problem-solving, and communication skills. Familiarity with Windows OS, scripting (PowerShell), and remote support tools. Ability to prioritize tasks and work independently in a fast-paced design environment. Preferred Qualifications: Autodesk Certified Professional (ACP) or relevant certifications. Previous experience working in a design, architecture, engineering, or construction firm. Knowledge of network licensing, floating license servers, and user credential management. To Apply: Please share your updated CV and a brief summary of your relevant experience to [Insert HR Email]. Provide hardware-level support , including: GPU, CPU, RAM optimization for BIM and rendering tasks Suggesting/specifying workstation or laptop configurations for design tools Troubleshooting hardware bottlenecks impacting design software performance Maintain internal documentation such as software installation guides, licensing logs, configuration records, and troubleshooting history. Deliver periodic training sessions or 1-on-1 support to design staff for basic troubleshooting and usage best practices.

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