Bellman Team Leader

As a Bell Team Leader, you will be responsible for welcoming guests upon their arrival at and departure from the property, providing assistance with their luggage, and escorting them to their rooms while informing them about all hotel services and amenities. You will be expected to attend to the immediate needs of each guest throughout their stay, ensuring a high level of concierge services. Your duties will include standing at the assigned area in the lobby and outside the hotel entrance to greet and assist guests. It is imperative to maintain the cleanliness and tidiness of the posted area at all times. You will be responsible for transporting guest luggage to and from their rooms, including room changes and departure from the hotel. Additionally, you will be required to correctly tag, store, and retrieve luggage from the holding room. In situations where a room has been checked-out, and a new guest has checked in but is waiting for a vacant dirty room to be cleaned, you may need to store the luggage for the new guest in the guest room closet or on the luggage rack. To be considered for this position, you should possess the following qualifications: - Diploma in Hospitality Management or a related field - Previous experience in Reception or a guest service role - Well-groomed, friendly, and personable demeanor - Strong communication skills and confidence in interacting with guests - Proficiency in computer systems such as Opera Fidelio, Micros, Microsoft Office, and EDC machine - Fluent in English language If you meet the above criteria and are looking to take on a leadership role in a guest-oriented environment, we encourage you to apply for this position.,