Hiring For Trainer Collection or Banking Teleperformance (TP)

3.0 - 8.0 years

3 - 5 Lacs

Chennai

Work from Office

Hiring for Collection Process Trainer, To coach new recruits on the floor, to design and deliver training programs specializing in current process and new process(s) as per the business requirement. Should have sound outbound sales experience. Customer: To deliver a 2 weeks induction course to the new employees following company training Manuals To gauge the post training performance of agents trained for 0-30 days period To be responsible for Process Training Yield To evaluate and provide feedback to the training manager on amendments to the training material To analyze the training needs, design and deliver appropriate programs and evaluate their success Trainers to regularly practice process to stay updated and ensure they are calibrated internally with other trainers and externally with clients To provide feedback to consultants on the quality of their work in line with Company policies and procedures To seek feedback proactively, from all staff, from all departments Critical Competencies: Solves Problem Communicates Effectively Demonstrates Collaboration Maintains Composure Outbound Sales Should have at least 2 yrs experience as trainer in BPO-(Domestic BPO)Should Collaborate with managers to identify and assess company training needs Utilize data analytics to pinpoint areas requiring improvement and development. Design and implement an effective training curriculum that meets organizational needs. Develop training materials, including module summaries, Train and guide new employees to ensure a smooth onboarding process. Develop monitoring systems to ensure all employees are performing their job responsibilities as per training. Contact HR:- 9449900627yamanurappa.kuri@telepeformancedibs.com

Posted 1 week ago

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BFSI Trainer Edubridge Learning

3.0 - 8.0 years

4 - 6 Lacs

Thane, Pune, Kalyan

Work from Office

Were Hiring: BFSI Trainer Location: Kalyan, Thane & Pune Experience: 2+ years Job Type: Full-Time Are you passionate about teaching and mentoring future finance professionals? We're looking for a BFSI Trainer to deliver engaging, high-quality training in Banking, Finance, and Employability Skills . What Youll Do: Conduct domain training in Banking, Finance & Accounting Deliver soft skills & employability training (online & offline) Use interactive methodsrole plays, activities, experiential learning Mentor learners and support their career growth Monitor progress and provide regular feedback What Youll Need: Graduate (Commerce preferred) 2+ years of BFSI training experience Strong knowledge in Banking, Accounting & Finance Excellent communication & presentation skills Proficiency in MS Office & digital training tools Join us in shaping tomorrow’s workforce and making a real impact. Apply now or refer someone amazing: lakshana.surve@edubridgeindia.in

Posted 3 weeks ago

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Hiring For Process Trainer || NTT- Noida NTT DATA, Inc.

5.0 - 10.0 years

7 - 9 Lacs

Noida

Work from Office

"NTT DATA- Hiring for BPO Process Trainers' (preferring resources with International Banking Training domain)- Looking for Immediate Joiners " Work Location- Noida Sec 144 Work Mode- Work from Office In these roles, you will be responsible for: Conducting/managing industry, process, compliance and refresher training and internal certification programs (as applicable). Conducting Training Needs Analysis, creating course calendars and ensuring adherence to training calendars. Developing/managing content (SOPs and training materials) as per NTT/client standards. Evaluating impact to business by measuring training effectiveness (feedback on training, performance during training and on the job performance). Reporting training progress and training dashboards to management. Requirements for this role include: Should be a Graduate. Overall 6+ year(s) of experience in BPO. 3+ year(s) of experience in Process Training conducting new hire, refresher, and compliance training. Experience in International Banking is good to have/preferred. Work shifts for this position will be scheduled between Monday-Friday (IST): Shift 1: 2 PM to 12 AM Shift 2: 6 PM to 3 AM. The shift timings can be changed as per client requirements. Trainers may need to travel to Manila for Training certification, hence Passport is mandatory.

Posted 1 month ago

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Hiring For BPO Process Trainer || NTT- Noida NTT DATA, Inc.

5 - 10 years

4 - 6 Lacs

Noida

Work from Office

"NTT DATA- Hiring for BPO Process Trainers' (preferring resources with International Banking Training domain)- Looking for Immediate Joiners " Work Location- Noida Sec 144 Work Mode- Work from Office In these roles, you will be responsible for: Conducting/managing industry, process, compliance and refresher training and internal certification programs (as applicable). Conducting Training Needs Analysis, creating course calendars and ensuring adherence to training calendars. Developing/managing content (SOPs and training materials) as per NTT/client standards. Evaluating impact to business by measuring training effectiveness (feedback on training, performance during training and on the job performance). Reporting training progress and training dashboards to management. Requirements for this role include: Should be a Graduate. Overall 6+ year(s) of experience in BPO. 3+ year(s) of experience in Process Training conducting new hire, refresher, and compliance training. Experience in International Banking is good to have/preferred. Work shifts for this position will be scheduled between Monday-Friday (IST): Shift 1: 2 PM to 12 AM Shift 2: 6 PM to 3 AM. The shift timings can be changed as per client requirements. Trainers may need to travel to Manila for TTT upon onboarding so we need to also ensure they have passports.

Posted 2 months ago

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