2.0 - 4.0 years

4 - 7 Lacs

Pune

Work from Office

Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: BackupExec Backup. Experience: 1-3 Years.

Posted 3 weeks ago

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Commvault Backup Engineer Teamware Solutions ( A division of Quantum Leap Co nsulting Private LTD).

4.0 - 5.0 years

6 - 7 Lacs

Bengaluru

Work from Office

Administers Commvault backup and recovery solutions, ensuring data protection and disaster recovery readiness.

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Big Data Teamware Solutions ( A division of Quantum Leap Consulting Private LTD).

2.0 - 4.0 years

4 - 6 Lacs

Chennai

Work from Office

The Big Data role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Big Data domain.

Posted 3 weeks ago

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Big Data Teamware Solutions ( A division of Quantum Leap Consulting Private LTD).

2.0 - 4.0 years

4 - 6 Lacs

Hyderabad

Work from Office

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Data Analyst Lead Ness

5.0 - 8.0 years

9 - 13 Lacs

Bengaluru

Work from Office

Build enterprise curated data model from the raw data residing in enterprise data hub, for various data domains within Retail such as Product & pricing, Supply chain across various banners. Work with business team, stakeholders, and data technical teams to understand data model requirements. Ability to lead a small team of approximately 3-5 members effectively. Manage, mentor, and provide technical guidance/support to the team. Ability to contribute towards project estimations. Assist the organization with technical interviews during recruitment events. Exhibit Technical Leadership in driving the teams for successful product deliveries.

Posted 4 weeks ago

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Commvault Backup Admin Cognizant

7.0 - 12.0 years

27 - 42 Lacs

Chennai

Work from Office

Commvault Backup Admin Database Creation and back up administration Good at Performance Monitoring

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