Posted:2 weeks ago|
Platform:
Work from Office
Full Time
Roles and Responsibilities Handle customer inquiries, resolve issues, and escalate complex problems when necessary. Maintain accurate records of customer interactions using CRM software. Collaborate with internal teams to resolve technical issues and improve overall customer satisfaction. Meet performance targets for quality metrics such as first call resolution rate and average handling time. Provide backend customer support through communication channels. Interested candidates can share their CV on 9870302647/ 7906003308
Tech Mahindra
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