Backend coordinator - Sales and Service

You are urgently required for the position of Backend Coordinator - Sales and Service. As a Service Coordinator, your responsibilities will include attending Toll free Number and service request calls, updating service requests in software, and coordinating with service engineers for resolving complaints. You will be required to follow up with customers and service engineers until the complaint is resolved and the customer is satisfied with the service. Additionally, you will be responsible for maintaining a smooth service network. In the role of Backend Support, you will be responsible for preparing and executing sales orders, coordinating dispatch activities, following up with customers for upcoming requirements, and maintaining data. You may also be assigned other tasks as needed. To qualify for this position, you should have a Graduation degree in any stream, possess good communication skills, be able to work independently, and be proficient in MS Office and email writing. The job location for this position is Tronica City, Loni Ghaziabad. The ideal candidate should have at least 1 year of total work experience. This is a full-time job with a day shift schedule. The work location is in person. If you are interested in this position, please contact the employer at +91 9354178625.,