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6.0 - 11.0 years
1 - 6 Lacs
Mumbai
Work from Office
A leading travel and tourism company according to global rankings.To support all offline queries received through agency partners worldwide•Maintaining positive relationship with suppliers & agents Negotiation with the suppliers to get the best rates Required Candidate profile 6+exp in handling B2B agents Exp in using B2B booking tools for land services Good Destination knowledge especially Americas, Europe. Shift : 12Pm To 10Pm Any query:8652547205/anisha@peshr.com
Posted 1 month ago
0.0 - 5.0 years
0 - 3 Lacs
Mumbai
Work from Office
A leading travel and tourism company according to global rankings.handle reconciliation of bookings received through API&matching them with suppliers Managing tickets on CRM Maintaining high levels of quality check accuracy between system &supplier. Required Candidate profile 0-1 yr Experience in Travel operations preferably in a B2B Environment Experience in using B2B booking tools is an advantage .Proficiency Word, Excel, Power point any query anisha@peshr.com/8652547205
Posted 1 month ago
3 - 5 years
3 - 5 Lacs
Noida
Work from Office
Job Overview: As a Hotel Operations Executive, you will be responsible for managing all aspects of hotel bookings and accommodations for clients. Your primary focus will be to ensure seamless and efficient operations processes, negotiate favourable rates, and provide exceptional customer service to meet the specific needs of travellers. Duties and responsibilities: Provide exceptional traveller care and customer service to clients. Accurately complete end to end travel requirements both international and domestic travel arrangements for hotel requests for Business Travel clients Coordinate with multiple departments to ensure quick resolution for the customer to adhere to SLA Handle calls & emails simultaneously to deliver a smooth customer experience. Handle end-to-end booking processes, including room reservations, cancellations, and modifications. Utilize booking systems and tools to streamline the operations process. Ensure accuracy of reservation details and provide confirmation to clients in a timely manner. Identify suitable hotels that align with the preferences and policies of clients. Negotiate favourable rates, contract terms, and amenities for accounts. Collaborate with hotels to secure room blocks and ensure availability during peak travel times. Qualifications: Graduate. Diploma / Degree in travel & tourism would be added advantage 2-3 years relevant experience in travel domain Build excellent business relationships with customer groups, peers and seniors Should be team player and manage show alone if required. Knowledge of travel economics and travel technology Contact- 8810393685 Tanu Thakur (HR)
Posted 2 months ago
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