Work from Office
Full Time
4-6 years working in IT - specialist in 3 technical areas e.g., Azure DevOps, Terraform, Kubernetes, Splunk, Fortinet WAF/FW. Strong technical experience across Private and Public cloud (VMWare and Azure), Office365 Support multiple clients across multiple technologies. Mentoring of junior team members. Consult with customers across a cross-team environment. Documentation and development of designs, processes, and procedures. Work within a structured ITIL / ISO20000 IT Service Management environment. Works directly with clients to gather requirements, design solutions, build proof of concepts, and implement solutions. Excellent presentation and reporting skills arising from customer-facing and on-site experience. Very strong verbal, presentation, and interpersonal skills are required. Escalation points for major incidents/investigations Service Owner for several services e.g., Azure, DevOps
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