Team Lead - C2B Supply Operation Drivex Mobility

2.0 - 5.0 years

3 - 5 Lacs

Chennai

Work from Office

Job Description: Team Lead C2B Supply Operations Company Overview DriveX is a dynamic and rapidly growing used two-wheeler startup that's redefining the pre-owned motorcycle and scooter market. Our mission is to provide customers with a seamless and trustworthy platform to buy, sell, and own high-quality used two-wheelers. As we expand our Consumer-to-Business (C2B) supply channel, we are looking for a high-performing and strategic Team Lead C2B Supply Operations to lead and scale this function. Role Overview The Team Lead – C2B Supply Operations will be responsible for leading the end-to-end C2B supply channel across multiple geographies. This role is critical to DriveX’s mission of becoming the preferred platform for customers to sell their two-wheelers. The ideal candidate will be a hands-on leader who can build a scalable operation, drive supply acquisition from consumers, manage large field teams, and ensure process excellence. Key Responsibilities Develop and implement strategies to drive vehicle procurement from individual customers across markets. Lead and manage a team of City Leads, Field Evaluators, and Partner Evaluators. Own performance metrics such as lead-to-deal conversion, procurement cost, and customer satisfaction. Build strong channel partnerships with NBFCs, local garages, RTO agents, and online classified platforms for lead generation. Create and scale SOPs for vehicle inspection, pricing, and negotiation. Optimize field team performance through regular training, on-ground audits, and feedback mechanisms. Ensure high-quality vehicle evaluation standards and documentation processes. Coordinate with Pricing, Inventory, and Sales teams to align supply with market demand. Build a robust MIS to track performance, identify gaps, and ensure data-driven decision-making. Monitor competitor activities and market trends to refine sourcing strategies. Manage operational budgets and drive cost efficiency in the C2B channel. Foster a culture of ownership, discipline, and customer-centricity within the team. Qualifications Bachelor's degree in Business, Operations, or related field. 3–6 years of experience in C2B procurement, used vehicle sales, or operations management. Strong leadership skills and experience managing large field teams. Deep understanding of the used two-wheeler or automotive space is preferred. Excellent communication, negotiation, and interpersonal skills. Analytical mindset with the ability to solve operational challenges efficiently. Comfortable working in a fast-paced, target-driven startup environment. Strong knowledge of tools like Excel, CRM platforms, and field force tracking apps.

Posted 3 weeks ago

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