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2.0 - 4.0 years
8 - 18 Lacs
Pune
Remote
Analyze client needs, track metrics, identify trends, and suggest data solutions. Perform modeling (LTV, segmentation, forecasting). Bridge business and tech teams, translate goals into specs, and support decisions with actionable insights. Required Candidate profile Experienced in data analytics and e-commerce. Strong knowledge of business metrics, CRM, ERP, marketing tools, analytics platforms. Excellent communication, attention to detail, and team management.
Posted 4 days ago
3.0 - 7.0 years
0 - 0 Lacs
jaipur, rajasthan
On-site
As a Content Specialist at Vaibhav Global Ltd (VGL) subsidiary Shop LC, your primary responsibility will be to create impactful content across various customer touchpoints such as promotional banners, email campaigns, SMS/MMS, and push notifications. Your role will be crucial in establishing a strong connection with the US-based audience by harmonizing brand tone, conversion objectives, and campaign-specific messaging. Collaborating closely with the design, sales, and marketing teams, you will play a significant role in developing messages that resonate with the audience, drive conversions, and accurately represent the voice of Shop LC. Key Responsibilities: - Develop engaging and brand-consistent copy for website banners, including hero images, promos, and category highlights. - Create compelling content for daily and promotional email campaigns, ensuring they are in line with brand guidelines. - Craft concise and impactful SMS and MMS messages that are offer-focused and mobile-friendly. - Generate push notifications with strong calls-to-action (CTAs) to drive customer engagement. - Produce clear, action-oriented headlines and CTAs optimized for the US retail customer base. - Translate creative briefs into compelling content while upholding high standards of clarity and creativity. - Collaborate with graphic designers and campaign planners to align content with overall marketing strategies. - Contribute to creative brainstorming sessions and assist in developing content calendars. - Align content with marketing objectives such as traffic, conversion, and engagement rates, adapting the copy as needed. - Ensure accuracy in tone, spelling, and grammar in all outgoing content by meticulously proofreading. - Monitor and analyze content performance, leveraging insights to enhance customer engagement. - Stay informed about e-commerce trends and competitive messaging within the US market landscape. Required Skills & Experience: - Minimum of 3 years of copywriting/content writing experience, preferably within the e-commerce, fashion, or retail industry. - Strong understanding of US customer behavior, tone preferences, and effective offer messaging. - Proficient in crafting email/SMS/push content that is clear, concise, and geared towards driving conversions. - Demonstrated ability to produce impactful short-form copy within tight deadlines. - Familiarity with tools like Klaviyo and Attentive is advantageous. - Excellent command of English (US spelling and grammar) with keen attention to detail. - Capable of thriving in a fast-paced, campaign-centric work environment. - Strong team player with exceptional communication skills. - Background in fashion, lifestyle, or home retail writing is preferred. - Experience with A/B testing and understanding factors that influence copy performance. Job Overview: - Compensation: 500000 - 800000 Yearly - Level: 4 - Location: Jaipur, India - Experience: 3+ Years - Qualification: Graduate - Work Mode: Onsite - Job Type: Fulltime Join us at Shop LC and be a part of our mission to deliver joy and become the value leader in electronic retailing of jewelry and lifestyle products.,
Posted 1 week ago
0.0 - 2.0 years
1 - 3 Lacs
Bengaluru, Karnataka, India
On-site
Excellent Communication Skills in English, Kannada, Hindi and Tamil/Telugu. Pursuing degree, graduate or postgraduate Personable, attentive, and active listener Good interpersonal skills and communication skills in English and Tamil Confident, assertive approach and resiliency Customer centric approach to go extra mile to keep up the user experience Pleasant voice with pleasing telephonic etiquettes Ability to work efficiently under pressure. Pleasant voice with telephone etiquette that creates a positive interaction. Working knowledge of computers, coupled with the ability to comprehend and follow instructions. Adept at typing with accuracy and speed. Roles & Responsibilities: Handling the Callers diligently and providing the required information promptly over the phone. Listen to the callers concerns, Issues, and queries (if any) respond & direct them appropriately. Refer escalations & questions to respective team, if required for prompt closure. Maintain a positive attitude and calmly respond to the callers. Understand the process, execute, and maintain SLA in Certain Metrics.
Posted 2 weeks ago
0.0 - 3.0 years
1 - 3 Lacs
Noida, Uttar Pradesh, India
On-site
Information Retrieval Officer We are currently seeking individuals for the role of Information Retrieval Officer (IRO), a position critical to our operations. As an IRO, you will be responsible for attending calls and delivering accurate information as per the caller s request. This role requires a meticulous approach to maintaining call duration within the standard Average Time Taken (ATT), ensuring customer satisfaction, and upholding compliance with departmental policies. What we are looking for Excellent Communication Skills in English and Hindi Pursuing degree, graduate or postgraduate Personable, attentive, and active listener Good interpersonal skills and communication skills in English Confident, assertive approach and resiliency Customer centric approach to go extra mile to keep up the user experience Pleasant voice with pleasing telephonic etiquettes Ability to work efficiently under pressure. Pleasant voice with telephone etiquette that creates a positive interaction. Working knowledge of computers, coupled with the ability to comprehend and follow instructions. Adept at typing with accuracy and speed. Roles & Responsibilities: Handling the Callers diligently and providing the required information promptly over the phone. Listen to the callers concerns, Issues, and queries (if any) respond & direct them appropriately. Refer escalations & questions to respective team, if required for prompt closure. Maintain a positive attitude and calmly respond to the callers. Understand the process, execute, and maintain SLA in Certain Metrics.
Posted 2 weeks ago
0.0 - 1.0 years
1 - 3 Lacs
Mumbai, Maharashtra, India
On-site
Excellent Communication Skills in English Pursuing degree, graduate or postgraduate Personable, attentive, and active listener Good interpersonal skills and communication skills in English and Tamil Confident, assertive approach and resiliency Customer centric approach to go extra mile to keep up the user experience Pleasant voice with pleasing telephonic etiquettes Ability to work efficiently under pressure. Pleasant voice with telephone etiquette that creates a positive interaction. Working knowledge of computers, coupled with the ability to comprehend and follow instructions. Adept at typing with accuracy and speed. Roles & Responsibilities: Handling the Callers diligently and providing the required information promptly over the phone. Listen to the callers concerns, Issues, and queries (if any) respond & direct them appropriately. Refer escalations & questions to respective team, if required for prompt closure. Maintain a positive attitude and calmly respond to the callers. Understand the process, execute, and maintain SLA in Certain Metrics.
Posted 2 weeks ago
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