7 Atmel Jobs

Experience- 4 to 8 years Active Servicing, Default loans handling, Loss Mitigation, Bankruptcy, Loss Analysis, Foreclosure, REO, Flood Insurance, Hazard Insurance, Consumer reporting & Escrow Administration Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Active Servicing, Default loans handling, Loss Mitigation, Bankruptcy, Loss Analysis, Foreclosure, REO, Flood Insurance, Hazard Insurance, Consumer reporting & Escrow Administration

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Responsible for managing pipeline of loans and supporting the processing/Underwriting Should be aware of all mortgage related documents Should be able to identify priority loans & work on them based on TAT Validate loan information Exposures in Income, Asset, Credit, and collateral reviews Work with onshore processor on follow ups needed with the borrower and 3rd parties Ensure receipt of all open conditions and package to underwriter and help them for decision making Validate required info screens; and updating required information Work on the files as per the guidelines provided by client.

This role Involves to execute complete embedded software development lifecycle Design and implement software of embedded devices and systems from requirement to production and commercial deployment Support software QA and optimize I/O performance Required Candidate profile Exp in development and troubleshooting on embedded targets Exp in C & embedded systems design, Familiarity with 8bit and 32 bit Mcu like Atmel, Microchip, Renesas, Cypress & Nuvoton

Responsible for managing pipeline of loans and supporting the processing/Underwriting Should be aware of all mortgage related documents Should be able to identify priority loans & work on them based on TAT Validate loan information Exposures in Income, Asset, Credit, and collateral reviews Work with onshore processor on follow ups needed with the borrower and 3rd parties Ensure receipt of all open conditions and package to underwriter and help them for decision making Validate required info screens; and updating required information Work on the files as per the guidelines provided by client. About The Role Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ? Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ? Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ? Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Responsible for managing pipeline of loans and supporting the processing/Underwriting Should be aware of all mortgage related documents Should be able to identify priority loans & work on them based on TAT Validate loan information Exposures in Income, Asset, Credit, and collateral reviews Work with onshore processor on follow ups needed with the borrower and 3rd parties Ensure receipt of all open conditions and package to underwriter and help them for decision making Validate required info screens; and updating required information Work on the files as per the guidelines provided by client.

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role _x000D_ RoleProcessor -Back End Operations Experience0-2years' work experience in back office/BPO/Customer Service or similar transaction BPO processing Shift Timing- 5.30pm to 3.30am IST (Only fixed shift /Mon-Fri) Work from Office: From Day 2 Onwards (Work from office -5days) Service Agreement - Yes (12months) |Permanent work profile with Wipro Education - B.com, BA, BBA, Any B.sc (graduates only)with Maths / NO BE/B TECH will be eligible for this hiring Work Location: Noida- (Non-SEZ) Tower - A, Plot No - 6, Tech Boulevard Park, Sector -127, Noida - 201301, Uttar Pradesh Key Responsibilities: Manually perform Benefit processes and complex tasks/calculations Research complex Benefits issues and formulate resolutions Resolve tasks in accordance with due dates and ensure proper documentation Create adhoc reports to support client service delivery Provide day-to-day client and third party administrator contact for inquiries Participate in daily huddles and status meetings Develop and deliver operational training Identify training needs and provide necessary coaching Build and leverage partnerships to meet client requirements Create robust documentation & SOPs for transition of activities Actively listen to stakeholders/team members to understand perspectives Interview Rounds: - HR/GD - GATE -online assessment - Ops Manager connect ? _x000D_ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed ? _x000D_ Key Competencies: - Client Centricity - Passion for Results - Execution Excellence - Collaborative Working - Learning Agility - Problem Solving & Decision Making - Effective communication Mandatory Skills: Defined Benefit (DB) Join WIPRO HR SERVICES INDIA P: At WIPRO, we are dedicated to building a modern, digitally transformed work environment for our employees. We value individuals who are passionate about delivering results, excel in execution, work collaboratively, and possess strong problem-solving skills. As a Production Agent - L1, you will have the opportunity to contribute to a dynamic team, enhance your learning agility, and make a significant impact through effective communication and decision-making skills. Mandatory Skills: _x000D_Defined Benefit (DB) About Wipro HR Services India: _x000D_At Wipro HR Services India, we believe in reinvention and continuous evolution. Join us in our journey of ongoing transformation and be a part of a business that is driven by purpose. We welcome individuals who are inspired by reinvention and are committed to constant growth and learning. Come to WIPRO, where you can realize your ambitions and shape your future in a supportive and inclusive work environment. Mandatory Skills: Defined Benefit (DB)_x000D_. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Software Engineer, you will design, develop, create, modify, and validate embedded and cloud edge software, applications, and/or specialized utility programs that launch cutting-edge, world class products that meet and exceed customer needs. Qualcomm Software Engineers collaborate with systems, hardware, architecture, test engineers, and other teams to design system-level software solutions and obtain information on performance requirements and interfaces. Minimum Qualifications: "¢ Bachelor's degree in Engineering, Information Systems, Computer Science, or related field. Preferred Qualifications: "¢ 1-3 years of experience with Programming Language such as C Language Embedded Domain is preferred

Dear Candidate, We are hiring an Embedded Software Engineer to develop firmware and embedded systems for IoT and hardware applications. The role requires expertise in low-level programming, microcontrollers, and real-time systems. Key Responsibilities: Develop and debug embedded software in C/C++ for microcontrollers. Work with real-time operating systems (RTOS) such as FreeRTOS or Zephyr. Interface with sensors, peripherals, and communication protocols like I2C, SPI, and UART. Optimize power consumption and system performance. Perform firmware testing and debugging. Required Skills & Qualifications: Programming: C, C++, Python Microcontrollers: ARM Cortex, ESP32, STM32 RTOS: FreeRTOS, Zephyr Communication Protocols: I2C, SPI, UART, MQTT Experience with IoT security and wireless communication (BLE, Zigbee) is a plus. Soft Skills: Strong troubleshooting and problem-solving skills. Ability to work independently and in a team. Excellent communication and documentation skills. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Kandi Srinivasa Delivery Manager Integra Technologies