5 Aternity Jobs

As a member of the Technology Engineering and Ops team, your primary responsibility will be to lead a team of skilled developers in the creation of next-generation applications focused on Modern User Experience. These applications will include Control UP, Aternity, Next-Think, Unified Print Management, and Thin clients (IGEL/WYSE). Additionally, you will oversee the development, management, and support of data visualization utilizing tools such as PowerBI, Graphana, and Tableau. Collaborating closely with a dedicated leadership team, you will play a crucial role in building a high-performing team that drives essential change and leadership initiatives throughout the organization. Your duties will also involve ensuring the reliability, resilience, security, and effectiveness of production solutions, with a strong emphasis on continuous monitoring and documentation. In order to establish operational excellence, you will define key metrics and KPIs to enhance governance, quality, and efficiency. By leveraging innovation and operational improvements, you will influence and enhance existing processes, positioning yourself as a thought leader in driving automation initiatives to enhance service health, manageability, and reliability. Your typical day will involve building strong relationships with various stakeholders, including business teams and management, to identify and resolve issues effectively. You will collaborate closely with Product Groups to deploy pre-released software, provide feedback, and drive enhancements into the products. Additionally, you will be responsible for managing multiple projects, stakeholder relationships, and reporting requirements. We are seeking a candidate with over 15 years of leadership experience in leading technical teams within a complex environment. You should have a strong background in Unified Print Management, Thin Clients management (Wyse and IGEL), Self-Healing technologies like Control UP and Aternity, and leveraging data analytics to enhance the end-user experience. Experience with Citrix Virtual Apps and Desktop or similar virtual desktop environments is essential, as well as knowledge of Citrix Cloud/Citrix Workspace. Proficiency in Endpoint management tools such as Endpoints, Intune, SCCM, Group Policy, and Thin Clients (including WYSE and IGEL) is required. You should have experience in building Power BI data marts, monitoring Power BI workspaces for performance issues, and defining reporting visualization standards. Previous experience in leading large enterprise development projects, strong troubleshooting skills, and the ability to work in Agile methodologies are highly desirable. A Bachelor's degree in computer science, engineering, or a related field is a prerequisite for this role. The ability to work in a shift model to support users across global geographies is also expected.,

The Digital Workplace Practice Head plays a crucial role in shaping and implementing the digital workplace strategy to enhance employee experiences through seamless technology integration. As a visionary leader, you will be responsible for driving presales and solutions for digital workplace initiatives, requiring a deep understanding of digital tools, collaboration platforms, and workplace trends. Your main responsibilities will include formulating and executing a comprehensive digital workplace strategy aligned with the company's objectives, leading a team in designing and managing digital workplace solutions, overseeing RFP and RFI processes, collaborating with cross-functional teams to identify digital workplace needs, and promoting the adoption of digital solutions for improved productivity and collaboration. It is essential to stay updated on industry trends and emerging technologies to enhance the digital workplace environment continually. Candidates for this role should have a Bachelor's degree in information technology, Business Administration, or related fields, with a preference for a Master's degree. Proven experience in leading digital workplace initiatives, strong knowledge of digital tools and collaboration platforms, excellent project management skills, outstanding communication and interpersonal skills, and the ability to leverage data for continuous improvement are key qualifications. Driving change and fostering innovation within the organization are also essential skills. In addition to the core responsibilities, the role will involve extensive experience in solution RFP response, end-to-end solutioning of digital workplace solutions, industry trend analysis, and alignment with future workplace strategy. Specific expertise in various technologies such as Modern Management, Microsoft Intune, SCCM, Mobile Device Management, DaaS, Field Services, DEX, Print Management Solutions, Remote support services, M365 services, Sharepoint, Email, and OneDrive is required. Experience in migration, VDI technologies, on-premises, and cloud-based solutions, as well as hands-on experience in responding to RFPs and building proposals, is crucial. Preferred skills include proficiency in Cloud Platform and Modern Workplace Transformation Services. The successful candidate should be competent in presenting solutions to global clients, possess excellent written and communication skills, and have a strong focus on building operating models for delivery and defining team roles for project execution.,

Wipro Limited is a leading technology services and consulting company that is dedicated to developing innovative solutions to meet the complex digital transformation needs of its clients. With a comprehensive range of capabilities in consulting, design, engineering, and operations, Wipro helps clients achieve their most ambitious goals and establish sustainable, future-ready businesses. With a global workforce of over 230,000 employees and business partners in 65 countries, Wipro is committed to enabling its customers, colleagues, and communities to thrive in an ever-evolving world. For more information, please visit www.wipro.com. Responsibilities: - Hands-on experience with technologies such as Intune, Application Packaging, Mobile Device Management, Image Management, Apple Device Management, Software distribution / Patching using SCCM, and Digital Workplace Cloud management (Intune, Workspace 1, Jamf) - Strong technical knowledge of DEX U/X Delivery including Nexthink, 1E Tachyon, Aternity, RPA Automation, ServiceNow Automation, Digital Workspace Orchestration, and System Integration - Proficiency in scripting and utilizing automation to streamline workload processes - Ability to lead and manage a team of 20-30 Engineers - Strong executive presence with the capability to engage with senior leadership and C-Suite - Actively participate in technology roadmap planning by utilizing insights from Nexthink and other DEX data sources - Analyze and interpret large volumes of DEX data to identify patterns that facilitate proactive resolution of user experience issues Requirements: - Proven track record in driving DWS team initiatives on a global scale, ideally with Nexthink - Thorough understanding of Enterprise IT, End User Services, PC, Mac, and Application workloads - Experience in UI/UX development or the UI/UX feedback cycle - Proficiency in Data Analysis, Data Modeling, and Data Gathering Processes - Strong motivation to tackle complex challenges and continuously learn about new technologies Mandatory Skills: EMM Intune Experience: Over 10 years Join Wipro to be a part of our journey to reinvent the future. As we strive to build a modern Wipro, we are seeking individuals who are driven by the spirit of reinvention - of themselves, their careers, and their skills. We are committed to evolving our business and industry to adapt to the changing world around us. Come be a part of a purpose-driven organization that empowers you to shape your own reinvention. Realize your ambitions at Wipro, where applications from individuals with disabilities are encouraged.,

Wipro Limited is a renowned technology services and consulting company dedicated to creating innovative solutions that cater to the complex digital transformation requirements of clients. With a comprehensive range of capabilities in consulting, design, engineering, and operations, we assist clients in achieving their most ambitious goals and establishing sustainable, future-ready businesses. Our global presence spans over 65 countries with a workforce exceeding 230,000 employees and business partners. At Wipro, we are committed to supporting our customers, colleagues, and communities in thriving amidst a rapidly changing world. For more details, please visit our website at www.wipro.com. Responsibilities: - Demonstrate hands-on experience in areas such as Intune, Application Packaging, Mobile Device Management, Image Management, Apple Device Management, Software distribution / Patching using SCCM, and Digital Workplace Cloud management (Intune, Workspace 1, Jamf). - Possess sound technical knowledge in DEX U/X Delivery (Nexthink, 1E Tachyon, Aternity), RPA Automation, ServiceNow Automation, Digital Workspace Orchestration, and System Integration, including scripting to automate tasks effectively. - Proficient in managing a team comprising of 20-30 Engineers. - Exhibit strong executive presence with the ability to engage and communicate effectively with senior leadership and C-Suite executives. - Actively participate in technology roadmap planning by leveraging insights from Nexthink and other DEX data sources. - Analyze large volumes of DEX data to identify patterns that aid in proactively resolving User experience issues. Requirements: - Demonstrated success in leading DWS teams on a global scale within an enterprise. Proven experience in driving DEX outcomes, preferably using Nexthink. - Deep understanding of Enterprise IT, End User Services, PC, Mac, and Application workloads. - Experience in UI/UX development or involvement in the UI/UX feedback cycle. - Proficiency in Data Analysis, Data Modeling, and Data Gathering Processes. - Strong passion for overcoming complex challenges and staying updated on new technologies. Mandatory Skills: EMM Intune Experience: >10 YEARS Reinvent your world with us at Wipro. Join a dynamic team that is shaping a modern Wipro and driving digital transformation with bold aspirations. We are seeking individuals who are driven by the spirit of reinvention, constantly evolving themselves, their careers, and their skills. Embrace change and growth as part of our DNA, where we adapt to the evolving world around us. Be a part of a purpose-driven organization that empowers you to define your own reinvention. Unleash your potential at Wipro and realize your ambitions. We welcome applications from individuals with disabilities.,

Role and Responsibilities This role is required to: Provide quality support with a high degree of customer service, technical expertise and timeliness. Must be an excellent communicator with responsibility of interacting with business, other technology teams and third-party managed service providers. Working knowledge in Service Desk environment which includes and not limited to Windows OS troubleshooting, Software/App troubleshooting, Services, Hardware etc. Perform periodic EUC/DWP data analysis to identify top volume drivers, root causes that can be automated/scripted. Ensure that tool versions are kept current per OEM and business recommendations Work hand in hand with respective VDU leads for data identification and SOP documentation Work closely with developers to get the required scripts created and implemented Collaborate with all EUC/DWP teams to gather inputs data analysis and scripting opportunities identified to reduce the cycle time or automate the workload Perform periodic audits and conduct assessments for the tools in scope and identify the areas of improvement Closely monitor dashboards and tool usage. Inform respective teams about any trends observed while monitoring and get the same actioned. Conduct lunch & learn sessions and weekly walkthroughs for business and HCL teams to increase tool adoption Qualifications and Education Requirements Proficient with any market leading Unified eXperience Management (UXM) solutions like Nexthink, Aternity, Systrack, 1e Tachyon, Control Up etc. Minimum 5 years of experience in Infrastructure Technology Minimum 3 years of experience in delivering EUC/DWP services. Hands-on/ exposure to Conversational Chatbot solution like ServiceNow VA, Avaamo, Yellow.ai Moveworks, etc. Should have worked and be open to work in a 24x7 environment. Ability to communicate effectively with end users, business owners, developers and various levels of management. Excellent written and verbal interpersonal skills including demonstrated ability to consolidate data to provide easily understandable deliverables Comfortable working in a fast paced, Dynamic environment and developing flexible solutions to meet evolving business requirements Thorough understanding of End user Compute portfolio and products with the ability to deliver detailed technical documentation. Preferred Skills Technical Skills required including but not limited to Basic understanding SCCM Basic understanding of Microsoft Windows, Apple Macintosh design architecture and deployment methodologies Basic Understanding of active directory Basic Understanding of Citrix and other remote/virtual desktop technologies Basic understanding of SQL Basic understanding of PowerShell or any other scripting language Hands on experience on Microsoft Excel and PowerPoint Hands on Experience with different ITSM tools like ServiceNow, BMC Remedy etc.