Job Title: Customer Support Associate Job Summary: As a Customer Experience Executive, you will be responsible for engaging with Occult Gurukul customers, resolving inquiries, and improving their customer satisfaction. You will work closely with internal teams to enhance processes and provide feedback to drive continuous improvement. Key Responsibilities: ● Act as the primary point of contact for customer inquiries via phone, email & chat ● Address customer concerns efficiently and effectively, ensuring timely resolution. ● Maintain a deep understanding of our products/services to provide accurate information. ● Monitor customer feedback and provide actionable insights to improve service delivery. ● Maintain detailed records of customer interactions and escalate any issue raised by the customer as necessary. ● Assist in developing customer experience strategies to boost retention and loyalty. ● Conduct follow-ups to ensure customer satisfaction and gather feedback. Requirements: ● Proven experience in customer service, customer experience, or a related field. ● Excellent communication and interpersonal skills. ● Strong problem-solving abilities and a customer-first mindset. ● Ability to handle high-pressure situations with patience and professionalism. ● Ability to multitask and manage time effectively. ● Bachelor’s degree in Business, Communications, or a related field (preferred). Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Day shift Morning shift Application Question(s): Are you an immediate joiner? Language: English (Preferred) Work Location: In person Application Deadline: 03/05/2025 Expected Start Date: 16/06/2025

Job Title: Customer Support Associate Job Summary: As a Customer Experience Executive, you will be responsible for engaging with Occult Gurukul customers, resolving inquiries, and improving their customer satisfaction. You will work closely with internal teams to enhance processes and provide feedback to drive continuous improvement. Key Responsibilities: ● Act as the primary point of contact for customer inquiries via phone, email & chat ● Address customer concerns efficiently and effectively, ensuring timely resolution. ● Maintain a deep understanding of our products/services to provide accurate information. ● Monitor customer feedback and provide actionable insights to improve service delivery. ● Maintain detailed records of customer interactions and escalate any issue raised by the customer as necessary. ● Assist in developing customer experience strategies to boost retention and loyalty. ● Conduct follow-ups to ensure customer satisfaction and gather feedback. Requirements: ● Proven experience in customer service, customer experience, or a related field. ● Excellent communication and interpersonal skills. ● Strong problem-solving abilities and a customer-first mindset. ● Ability to handle high-pressure situations with patience and professionalism. ● Ability to multitask and manage time effectively. ● Bachelor’s degree in Business, Communications, or a related field (preferred). Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Day shift Morning shift Application Question(s): Are you an immediate joiner? Language: English (Preferred) Work Location: In person Application Deadline: 03/05/2025 Expected Start Date: 16/06/2025

Location: Noida Sector-3 About the Role We are looking for a kind, patient, and spiritually-minded individual to join our team as a Customer Support Executive . You will be the first point of contact for people looking for astrological help and guidance . This role is about helping others with empathy and respect while ensuring a smooth and positive experience for every customer. Internship Details Duration: 15 days Type: Internship (Training + Live Experience) Outcome: If you perform well, you will be offered a full-time job (PPO). Your Responsibilities Talk to clients on calls, chats, and emails in a polite and helpful way. Help clients connect with astrologers and get the right guidance. Suggest the best astrological service based on their needs. Handle emotional or sensitive conversations with care. Keep proper records of each interaction. Work with other team members to solve any issues. What We Expect You speak clearly in English and Hindi. You are calm, patient, and a good listener. You are interested in spirituality or astrology (not mandatory but preferred). You can use basic computer tools and are willing to learn. Performance Goals (for Full-Time Role) Customer Satisfaction Score (CSAT): 90% or more Net Promoter Score (NPS): Should improve monthly Fast and accurate replies as per timelines Quality of service: 85% or higher Why Join Us? Get trained in spiritual customer service Work with expert astrologers Clear chance to move from internship to full-time Make a real difference in people’s lives Interested in starting your journey with us? Apply now and begin your 15-day internship leading to a full-time opportunity in our spiritual support team! Job Types: Full-time, Permanent, Fresher, Internship Contract length: 15 days Benefits: Health insurance Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Application Question(s): Are you okay with 6 days working? Language: English (Required) Hindi (Preferred) Work Location: In person Expected Start Date: 30/06/2025

About Us: Astro Arun Pandit Pvt. Ltd. is a leading organization offering astrology-related services, including personalized reports, tarot readings, eBooks, and consultations. Our mission is to empower individuals with astrological insights and spiritual guidance. Join our dynamic team and help shape meaningful content for our various astrology and tarot-related projects. Role Overview: We are seeking an English Content Writer with expertise in astrology, tarot, and Numerology to craft detailed content for our various projects. This individual will work on blogs, detailed reports, articles, social media posts, and promotional content to engage with our audience across multiple platforms. Key Responsibilities: Write engaging content for blogs, websites, landing pages, emailers, product descriptions, and social media. Conduct in-depth research on astrology, spirituality, Vastu, numerology, and related domains. Optimize content for SEO, readability, and brand tone. Collaborate with the design and marketing teams for campaigns and launches. Repurpose long-form content into short, snackable formats (reels, captions, quotes). Stay updated with content trends, SEO best practices, and industry developments. Proofread and edit content to ensure accuracy and consistency. Requirements: 1–3 years of professional content writing experience, preferably in astrology, spirituality, wellness, or lifestyle domain. Excellent command of English (Hindi proficiency is a plus). Strong understanding of SEO and keyword research tools. Ability to write clear, engaging, and emotionally resonant content. Basic understanding of content marketing strategies and audience psychology. Degree in Journalism, Mass Communication, English, or related fields preferred. How to Apply: Send your resume and writing samples to recruitment@astroarunpandit.org Job Types: Full-time, Permanent, Fresher, Internship Pay: ₹200,000.00 - ₹350,000.00 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Morning shift Application Question(s): Are you okay with 6 days working? Language: Hindi (Preferred) English (Preferred) Work Location: In person

Location: Noida Sector-3 About the Role We are looking for a kind, patient, and spiritually-minded individual to join our team as a Customer Support Executive . You will be the first point of contact for people looking for astrological help and guidance . This role is about helping others with empathy and respect while ensuring a smooth and positive experience for every customer. Internship Details Duration: 15 days Type: Internship (Training + Live Experience) Outcome: If you perform well, you will be offered a full-time job (PPO). Your Responsibilities Talk to clients on calls, chats, and emails in a polite and helpful way. Help clients connect with astrologers and get the right guidance. Suggest the best astrological service based on their needs. Handle emotional or sensitive conversations with care. Keep proper records of each interaction. Work with other team members to solve any issues. What We Expect You speak clearly in English and Hindi. You are calm, patient, and a good listener. You are interested in spirituality or astrology (not mandatory but preferred). You can use basic computer tools and are willing to learn. Performance Goals (for Full-Time Role) Customer Satisfaction Score (CSAT): 90% or more Net Promoter Score (NPS): Should improve monthly Fast and accurate replies as per timelines Quality of service: 85% or higher Why Join Us? Get trained in spiritual customer service Work with expert astrologers Clear chance to move from internship to full-time Make a real difference in people’s lives Interested in starting your journey with us? Apply now and begin your 15-day internship leading to a full-time opportunity in our spiritual support team! Job Types: Full-time, Permanent, Fresher, Internship Contract length: 15 days Benefits: Health insurance Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Application Question(s): Are you okay with 6 days working? Language: English (Required) Hindi (Preferred) Work Location: In person Expected Start Date: 30/06/2025

Position- Social Media Content -Proofreader Location- Noida Sector-3 Experience- 6 months - 1 year Company Overview: At Astro Arun Pandit, we are reimagining the ancient sciences for the modern seeker. Through our astrology services, Occult Gurukul (our Ed-Tech platform), Pooja House, premium Gemstone offerings, and Horocosmo—our AI- powered astrology and horoscope platform—we empower individuals to align with their higher purpose and live a life of balance, prosperity, and wisdom. As a rapidly growing lifestyle and wellness brand, our mission is to bridge tradition and technology through compelling storytelling, trusted guidance, and curated spiritual solutions. Blending the authenticity of tradition with the innovation of technology, we are creating a global destination for spiritual learning, rituals, and wellness solutions. Join us in building a brand that inspires transformation and conscious living https://astroarunpandit.org/ https://gemsmantra.com/ https://thepoojahouse.com/ https://occultgurukul.com/ https://www.horocosmo.com/ Job Description: Position Overview: Proofread astrology-related content including horoscopes, blogs, natal chart readings, marketing material, and chat transcripts for grammar, spelling, punctuation, and typographical accuracy. Flag content for plagiarism, redundancy, and inconsistent metaphysical terminology. Ensure consistency in tone and language across all content, aligning with the brand’s spiritual, empathetic, and ethical voice. Maintain strict adherence to in-house editorial style guides tailored for astrology and metaphysical subjects. Identify and flag: 1. Inconsistencies in metaphysical or astrological usage 2. Redundant or repetitive language 3. Plagiarized or duplicate content 4. Cross-reference and validate content aligned with systems like Vedic Astrology (Jyotish), KP Astrology, and Western Astrology as needed 5. Collaborate with astrologers, writers, and editors when clarification is needed, while maintaining editorial independence in proofreading tasks. 6. Ensure final output is error-free, coherent, and aligned with the values and voice of Astro Arun Pandit. 7. Maintain proofreading logs or version control documentation for traceable editorial changes Working Days : Monday to Saturday Working Timings : 09:30 to 06:30 Gmail Id: [email protected] Contact Person : Sandhya Contact Number: 9266149008 Job Type: Full-time Pay: ₹10,000.00 - ₹18,000.00 per month Work Location: In person Application Deadline: 30/07/2025 Reference ID: [email protected]

Position- Social Media Content -Proofreader Location- Noida Sector-3 Experience- 6 months - 1 year Company Overview: At Astro Arun Pandit, we are reimagining the ancient sciences for the modern seeker. Through our astrology services, Occult Gurukul (our Ed-Tech platform), Pooja House, premium Gemstone offerings, and Horocosmo—our AI- powered astrology and horoscope platform—we empower individuals to align with their higher purpose and live a life of balance, prosperity, and wisdom. As a rapidly growing lifestyle and wellness brand, our mission is to bridge tradition and technology through compelling storytelling, trusted guidance, and curated spiritual solutions. Blending the authenticity of tradition with the innovation of technology, we are creating a global destination for spiritual learning, rituals, and wellness solutions. Join us in building a brand that inspires transformation and conscious living https://astroarunpandit.org/ https://gemsmantra.com/ https://thepoojahouse.com/ https://occultgurukul.com/ https://www.horocosmo.com/ Job Description: Position Overview: Proofread astrology-related content including horoscopes, blogs, natal chart readings, marketing material, and chat transcripts for grammar, spelling, punctuation, and typographical accuracy. Flag content for plagiarism, redundancy, and inconsistent metaphysical terminology. Ensure consistency in tone and language across all content, aligning with the brand’s spiritual, empathetic, and ethical voice. Maintain strict adherence to in-house editorial style guides tailored for astrology and metaphysical subjects. Identify and flag: 1. Inconsistencies in metaphysical or astrological usage 2. Redundant or repetitive language 3. Plagiarized or duplicate content 4. Cross-reference and validate content aligned with systems like Vedic Astrology (Jyotish), KP Astrology, and Western Astrology as needed 5. Collaborate with astrologers, writers, and editors when clarification is needed, while maintaining editorial independence in proofreading tasks. 6. Ensure final output is error-free, coherent, and aligned with the values and voice of Astro Arun Pandit. 7. Maintain proofreading logs or version control documentation for traceable editorial changes Working Days : Monday to Saturday Working Timings : 09:30 to 06:30 Gmail Id: recruitment@astroarunpandit.org Contact Person : Sandhya Contact Number: 9266149008 Job Type: Full-time Pay: ₹10,000.00 - ₹18,000.00 per month Work Location: In person Application Deadline: 30/07/2025 Reference ID: recruitment@astroarunpandit.org